Zero100 is seeking a Customer Success Operations Manager to own and optimize the Planhat platform, underpinning our Customer Engagement team. You will drive data-backed decisions, build scalable reporting, and ensure seamless processes across product, research, and sales.
This 12-month, office-based role emphasizes operational excellence and collaboration across a globally distributed stakeholder group. You will lead onboarding for Planhat users, maintain SOPs, and deliver insights that improve
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Customer Success Operations Lead (Planhat & Data) employer: Zero100
Zero100 is an exceptional employer that fosters a dynamic and innovative work culture in the heart of London. With a strong focus on employee growth, we offer opportunities for professional development and collaboration with C-level executives, ensuring that your contributions directly impact our position as a leader in supply chain thought leadership. Join us to be part of a vibrant team that values creativity and strategic thinking, while enjoying the unique advantages of working in a thriving city.
