Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive member engagement and expand partnerships with top Fortune 1000 companies.
- Company: Join Zero100, a leading intelligence company shaping the future of supply chains.
- Benefits: Enjoy competitive salary, private healthcare, and enhanced parental leave policies.
- Why this job: Be part of a dynamic team influencing major brands like Nike and Google.
- Qualifications: 5-10 years in enterprise sales or account management with proven success.
- Other info: Work in a vibrant London office with free breakfasts and snacks.
The predicted salary is between 60000 - 80000 ÂŁ per year.
Zero100 is a membership‑based intelligence company that connects, informs, and inspires the world’s most influential C‑Level Operations & Supply Chain Officers – and their teams – to unlock the true potential of the AI and Digital Revolution. Our members use Zero100’s research and advisory services to shape their supply chain strategies, and they harness the power of our community to expand their thinking, challenge their assumptions, and accelerate progress on their most important digitisation and decarbonisation initiatives. Headquarters in London, Zero100’s members include Nike, Walmart, Unilever, Pfizer, Google, Honeywell, General Motors, and many others.
Who We’re Looking For: Note: This is primarily an office‑based role (4 days a week in the office) for applicants based in the UK. It is a remote working role for applicants based in the US. As an Account Director at Zero100, you will be an integral part of the team focused on delivering an exceptional customer engagement experience, with the primary focus being to retain and expand our partnerships with our existing members. You will be responsible for managing a portfolio of our members, Chief Operating Officers, Chief Supply Chain Officers and their teams across Fortune 1000 companies, building multi‑threaded partnerships, aligning Zero100’s research/network/advisory capabilities to member priorities, and ensuring high engagement and measurable value realization.
What you’ll do (Key Responsibilities):
- Own the commercial plan for a defined book of business, including renewal strategy, pricing/packaging conversations (where relevant), forecasting, and contract execution.
- Drive retention and expansion by mapping stakeholder needs, building annual engagement plans, and identifying/closing upsell opportunities (additional memberships, add‑on services, expanded access across regions/teams, etc.).
- Build and maintain trusted, executive‑level relationships (C‑suite and direct reports), acting as a thought partner to help leaders apply Zero100 insights to their biggest operational and supply chain priorities.
- Lead value delivery and engagement: ensure members are actively using Zero100 research, participating in peer forums, attending events/briefings, and connecting with relevant experts and peers.
- Multi‑thread accounts across senior sponsors, day‑to‑day champions, and procurement/finance to reduce churn risk and support expansion.
- Partner closely with Research, Product and Delivery teams to match the right content, programming and advisory to each account and to surface opportunities for improvement.
- Monitor account health using engagement data, renewal signals and member feedback; proactively mitigate risk and create clear action plans.
- Act as the voice of the customer: share trends, competitive intel, and product/content feedback to improve the member experience.
What success looks like In the first 6‑12 months, you will:
- Establish executive relationships across accounts and deliver consistent engagement.
- Deliver strong gross retention and drive net revenue retention through expansion.
- Build repeatable account plans that connect member priorities to Zero100 programs and measurable outcomes.
Requirements:
- Proven experience in Enterprise subscription, research, or SaaS sales/Account Management, with at least 5‑10+ years in a similar role.
- Track record of meeting and exceeding sales goals, including selling six‑figure deals to large enterprises at the C‑level.
- Experience negotiating contracts with sophisticated procurement teams.
- Ability to develop warm client relationships, challenge client thinking, and create emotional connections during the sales process.
- Resourcefulness, resilience, and strong oral and written communication skills.
- Entrepreneurial spirit with a solutions mindset, willing to contribute to building a business.
- Ability to thrive in an ambiguous environment and persevere through challenges.
- Willingness to adapt and flex as the business evolves.
- Travel approximately 30% of the time to attend Zero100 events and meet members in‑person to deepen relationships and drive renewals/expansion.
Benefits:
- Competitive salary
- Private healthcare
- Enhanced pension/401k
- Life insurance
- Enhanced parental leave policies
- Custom‑designed offices in central London with free breakfasts & snacks
Zero100 is an Equal Opportunity‑Affirmative Action Employer, welcoming applications from individuals of all backgrounds. We embrace diversity and inclusion in our workplace.
Account Director employer: Zero100
Contact Detail:
Zero100 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. The more people you know, the better your chances of landing that Account Director role at Zero100.
✨Tip Number 2
Research is key! Familiarise yourself with Zero100’s services and the needs of their members. This will help you tailor your conversations and show how you can add value right from the get-go.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your experience aligns with the role. Highlight your successes in managing C-level relationships and driving retention – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Zero100 team.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Director role. Highlight your experience in enterprise subscription sales and how it aligns with Zero100's mission to support C-Level Operations & Supply Chain Officers.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve met or exceeded sales goals in previous roles. Use numbers and metrics to demonstrate your success in building relationships and driving retention.
Be Authentic: Let your personality shine through in your application. We’re looking for someone with an entrepreneurial spirit and a solutions mindset, so don’t be afraid to show us who you are and how you think!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity at Zero100.
How to prepare for a job interview at Zero100
✨Know Your Members
Before the interview, dive deep into Zero100's member companies and their specific needs. Understanding the challenges faced by C-Level Operations and Supply Chain Officers will help you demonstrate how your experience aligns with their priorities.
✨Showcase Your Relationship-Building Skills
Be ready to share examples of how you've built and maintained executive-level relationships in the past. Highlight your ability to act as a thought partner and how you've helped clients apply insights to their operational challenges.
✨Prepare for Commercial Conversations
Brush up on your knowledge of pricing strategies, contract negotiations, and upselling techniques. Be prepared to discuss how you would approach renewal strategies and create engagement plans that drive retention and expansion.
✨Demonstrate Your Solutions Mindset
Zero100 values resourcefulness and resilience. Share stories that illustrate your entrepreneurial spirit and how you've navigated ambiguous situations to deliver results. This will show that you're adaptable and ready to contribute to building the business.