At a Glance
- Tasks: Create a welcoming environment for colleagues and visitors while supporting office operations.
- Company: Join Zero Waste Scotland, a leader in promoting circular economy practices.
- Benefits: Gain valuable experience in a supportive workplace with opportunities for personal growth.
- Other info: Office-based role in Stirling, 5 days a week, with a focus on diversity and inclusion.
- Why this job: Be part of a team making a real impact on climate change and sustainability.
- Qualifications: Customer service experience, strong admin skills, and proficiency in Microsoft Office.
The predicted salary is between 24000 - 30000 £ per year.
Do you have the skills and experience to provide a professional and welcoming environment for colleagues, visitors and co-working organisations? Our Reception & Office Support Administrator will provide a professional and welcoming environment for our colleagues, visitors and co-working organisations. Reporting to, and working closely with the Health & Safety Officer, this role will support the smooth running of the office and will always maintain a professional service.
We are looking for someone with experience working in a customer facing environment who can handle requests reliably and with discretion. You will have the following:
- Evidence of a good level of administrative skills.
- Excellent customer service skills and telephone manner.
- Knowledge of Microsoft Office.
- Excellent interpersonal skills.
- Good organisation skills.
- Ability to work to timescales.
Please note that this role is office-based (office is located in Stirling), 5 days per week.
Zero Waste Scotland is Scotland's circular economy public body. Since 2014, our work has helped more people understand that the answer to the climate emergency is to consume less. Through an expansive range of projects and programmes, our innovative work has shown that embedding circular practices is as possible as it is essential. Through sharing this knowledge, nurturing relationships, and fostering bold collaboration, we’re in a truly unique position to influence this vital change. Here at Zero Waste Scotland, we value our people and are committed to nurturing and supporting them to learn, grow and develop so we can focus our efforts and be a collective force of unique colleagues creating positive change. As an accredited Investors in Diversity organisation, we are committed to embedding FREDIE principles (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) across all that we do at Zero Waste Scotland.
Reception & Office Support Administrator in Glasgow employer: Zero Waste Scotland
Zero Waste Scotland is an exceptional employer that prioritises a supportive and inclusive work culture, fostering personal and professional growth for all employees. Located in Stirling, our office-based environment encourages collaboration and innovation, allowing you to contribute meaningfully to the circular economy while enjoying a strong commitment to diversity and inclusion. With a focus on employee development and a dedication to creating positive change, we offer a rewarding workplace where your skills and contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Reception & Office Support Administrator in Glasgow
✨Tip Number 1
First things first, make sure you know the company inside out. Research Zero Waste Scotland and their mission. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely interested in their work and how you can contribute.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a welcoming environment, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Don’t underestimate the power of your interpersonal skills. During the interview, be friendly and approachable. Show them you can handle requests with discretion and professionalism. A positive attitude goes a long way!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and know your way around Microsoft Office, which is a must for this role.
We think you need these skills to ace Reception & Office Support Administrator in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer-facing roles. We want to see how you've created a welcoming environment for others, so share specific examples of your excellent customer service skills and telephone manner.
Be Organised and Detail-Oriented:Since this role involves administrative tasks, it's crucial to demonstrate your organisational skills. Mention any tools or methods you use to stay organised and how you manage your time effectively to meet deadlines.
Familiarise Yourself with Microsoft Office:We’re looking for someone who knows their way around Microsoft Office. If you have experience with Word, Excel, or PowerPoint, make sure to mention it! You could even include a brief example of how you've used these tools in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Zero Waste Scotland
✨Show Off Your Customer Service Skills
Since this role is all about creating a welcoming environment, be ready to share examples of your customer service experience. Think of specific situations where you handled requests or resolved issues effectively, and highlight your ability to maintain professionalism under pressure.
✨Demonstrate Your Administrative Know-How
Make sure to brush up on your administrative skills before the interview. Be prepared to discuss your experience with Microsoft Office and any other relevant tools. You might even want to bring along a sample of your organisational work, like a well-structured report or a project plan, to showcase your abilities.
✨Know the Company and Its Values
Familiarise yourself with Zero Waste Scotland’s mission and values, especially their commitment to FREDIE principles. This will not only help you understand the company culture but also allow you to align your answers with their values during the interview, showing that you’re a great fit.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, how they measure success in this role, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
