At a Glance
- Tasks: Create a welcoming environment for colleagues and visitors while supporting office operations.
- Company: Join Zero Waste Scotland, a leader in promoting circular economy practices.
- Benefits: Supportive workplace culture with opportunities for personal and professional growth.
- Other info: Office-based role in Stirling, 5 days a week, with a focus on diversity and inclusion.
- Why this job: Be part of a team making a real impact on climate change and sustainability.
- Qualifications: Customer service experience, strong admin skills, and proficiency in Microsoft Office.
The predicted salary is between 24000 - 30000 £ per year.
Do you have the skills and experience to provide a professional and welcoming environment for colleagues, visitors and co-working organisations? Our Reception & Office Support Administrator will provide a professional and welcoming environment for our colleagues, visitors and co-working organisations. Reporting to, and working closely with the Health & Safety Officer, this role will support the smooth running of the office and will always maintain a professional service.
We are looking for someone with experience working in a customer facing environment who can handle requests reliably and with discretion. You will have the following:
- Evidence of a good level of administrative skills.
- Excellent customer service skills and telephone manner.
- Knowledge of Microsoft Office.
- Excellent interpersonal skills.
- Good organisation skills.
- Ability to work to timescales.
Location: Please note that this role is office-based (office is located in Stirling), 5 days per week.
Zero Waste Scotland is Scotland's circular economy public body. Since 2014, our work has helped more people understand that the answer to the climate emergency is to consume less. Through an expansive range of projects and programmes, our innovative work has shown that embedding circular practices is as possible as it is essential. Through sharing this knowledge, nurturing relationships, and fostering bold collaboration, we’re in a truly unique position to influence this vital change. Here at Zero Waste Scotland, we value our people and are committed to nurturing and supporting them to learn, grow and develop so we can focus our efforts and be a collective force of unique colleagues creating positive change. As an accredited Investors in Diversity organisation, we are committed to embedding FREDIE principles (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) across all that we do at Zero Waste Scotland.
Reception & Office Support Administrator in Edinburgh employer: Zero Waste Scotland
Zero Waste Scotland is an exceptional employer that prioritises a supportive and inclusive work culture, fostering personal and professional growth for all employees. Located in Stirling, our office-based environment encourages collaboration and innovation, allowing you to contribute meaningfully to the circular economy while enjoying a range of benefits, including a commitment to diversity and inclusion through our Investors in Diversity accreditation.
StudySmarter Expert Advice🤫
We think this is how you could land Reception & Office Support Administrator in Edinburgh
✨Tip Number 1
First things first, make sure you know the company inside out. Research Zero Waste Scotland and their mission. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely interested in their work and how you can contribute.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a welcoming environment, think of examples from your past experiences where you’ve gone above and beyond for a customer or colleague. Be ready to share those stories during your chat.
✨Tip Number 3
Don’t underestimate the power of your interpersonal skills. During the interview, be friendly and approachable. Show them you can handle requests with discretion and professionalism. A warm smile can go a long way!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and know your way around Microsoft Office, which is a big plus for this role.
We think you need these skills to ace Reception & Office Support Administrator in Edinburgh
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer-facing roles. We want to see how you've created welcoming environments and handled requests with professionalism and discretion.
Be Organised and Detail-Oriented:Since this role involves administrative tasks, it's crucial to demonstrate your organisational skills. Share examples of how you've managed multiple tasks or projects while keeping everything running smoothly.
Familiarity with Microsoft Office is Key:We’re looking for someone who’s comfortable using Microsoft Office. Mention any specific tools you’ve used and how they’ve helped you in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Zero Waste Scotland
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Reception & Office Support Administrator. Familiarise yourself with the key skills mentioned in the job description, like customer service and administrative skills, so you can confidently discuss how your experience aligns with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role is all about providing a welcoming environment, be prepared to share specific examples of how you've excelled in customer-facing roles. Think of situations where you handled requests with discretion or went above and beyond to ensure a positive experience for visitors.
✨Demonstrate Your Organisational Skills
The ability to stay organised is crucial for this position. Bring up instances where you successfully managed multiple tasks or projects simultaneously. You could even mention any tools or methods you use to keep yourself on track, especially if they relate to Microsoft Office.
✨Embrace the Company Values
Zero Waste Scotland values fairness, respect, equality, diversity, inclusion, and engagement. Research these principles and think about how they resonate with your own values. Be ready to discuss how you can contribute to fostering a positive workplace culture that aligns with their mission.
