Learning & Development Coordinator

The Role As a Learning and Development Coordinator, you will work within the People, Talent & Culture Team to lead employee learning and development across ZTP. You will work cross-functionally to understand ZTP’s learning needs before designing and delivering corresponding development programs in a multitude of learning formats, including a mentor program. Additionally, you will be responsible for Performance Management, which monitors past performance, but also couples that with Performance Development, which focuses on ongoing and future performance. Outcomes *Design and deliver a effective learning program, developed from the baseline existing program. *Develop and operate a clear needs assessment and reporting structure to monitor success. *Foster a culture of coaching and learning within ZTP to drive engagement from all stakeholders. *Continuously drive learning & development within ZTP, enabling us to achieve our goals and objectives. *Handle unexpected L&D situations to the benefit of the company’s outcomes and values. *Enable the success of all ZTP employees. Main Duties and Responsibilities Learning Program Facilitation, Design & Delivery *Develop, implement, and deliver engaging learning programs, workshops, and training sessions (both online and in-person). *Collaborate with department heads to identify training needs and create tailored learning solutions. *Support the design of e-learning modules, using Learning Management Systems (LMS) and other digital tools. *Facilitate and at times deliver leadership development training. Needs Assessment & Analysis *Conduct training needs assessments (TNA) to identify skill gaps and development opportunities across the organization. *Analyse employee performance data and feedback to evaluate the effectiveness of learning initiatives. Content Creation & Management *Create training materials, including presentations, guides, and job aids. *Maintain an up-to-date library of learning resources and ensure content is relevant and accessible. Stakeholder Engagement *Partner with internal stakeholders (HR, department heads, senior leaders) to align L&D initiatives with business goals. *Serve as a point of contact for employees seeking development opportunities. *Design and create mentoring and coaching programs that support and contribute to employee growth and fulfilment. *Provide coaching and mentoring to individual employees. Evaluation & Reporting *Measure the impact of training programs using surveys, assessments, and feedback mechanisms. *Prepare regular reports on training activities, participation rates, and ROI for senior management. *Use data to make recommendations about alterations to the L&D approach that may deliver greater results. *Collaborate and work cross functionally with all departments and teams across ZTP to build and maintain meaningful relationships. Continuous Improvement *Stay up to date with L&D best practices, industry trends, and new learning technologies. *Recommend innovative learning solutions to drive a culture of continuous improvement and lifelong learning. *Influence and develop leaders to promote a performance culture through effective utilization of tools such as Talent Planning, including Career Planning Partnership and Performance Reviews. Strategy, Vision, Objectives & Operations *Ensure the ZTP’s culture and brand are visible and consistent in training and development services. *Conduct a skills and capability assessment/building a skills and capabilities portfolio for the Company. *Develop a coaching culture across ZTP. **Essential Knowledge Requirements** *Career Development & Progression *Talent Trends & Labour Markets *Expertise in high potential development *Aligning business strategy with the organisational, departmental and employee training and development needs *Managing the development and implementing a professional growth programs **Desirable Knowledge Requirements** *Energy Industry Knowledge **Essential Skills & Abilities** *Proactive and think outside the box *Good presentation skills *Excellent verbal and written communication skills *Excellent listening and reflective skills *Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy *Excellent organizational skills, attention to detail and time management *Problem solving and using initiative to solve any issues *Works well under pressure *Critical thinking and problem-solving *Strategic thinking *Active listening and reflective skills *Curious *Attention to detail *Excellent communication and influencing skills *Build and manage interpersonal relationships at all levels *Flexible *Strong team player *Collaborative *Build meaningful and rewarding relationships *Seek to understand and a good listener *Emotional intelligence **Essential Experience Requirements** *3+ years experience in roles responsible for high potential development, leadership development, senior level group facilitation, organisational development or related areas **Desirable Education & Qualification Requirements** *L&D Qualifications CIPD Level 3 & 5 **Bachelor's degree in Organisational Development, Human Resources or related field *Equivalent combination of education and related experience **Other Characteristics** *Willingness to accept other duties as assigned *Ability to travel and to work overtime as needed *Must be able to work with sensitive and highly confidential informatio **Personal Qualities** *Personal style that is in line with the ZTP culture, values and behaviours *Act as a brand ambassador and communicate respectfully and effectively with all stakeholders across the business *Structured problem solving, analysis & methodical mindset *Self-motivated individual with initiative to prioritize workloads and tasks *Commercial awareness *Patient *Creative *Positive attitude to continuously improve *Manage multiple projects at the same time *High degree of independent judgment *Resilience and adaptable to change *Positive attitude **ZTP Company Benefits** *Competitive Compensation Package *25 Days Annual Leave plus Bank Holidays *Vision Reimbursement *EAP with Health Assured *Flu Vaccine Reimbursement *Pension *Family Friendly Policies *Remote Working *Flexible Working Options *We Work Office Membership *Quarterly Team Get Togethers *Recognition Scheme *Referral Scheme *1 Day Paid for Volunteering to Support Local Community *Home Office Set Up *Travel Expenses Reimbursed by ZTP