At a Glance
- Tasks: Provide 1st, 2nd, and 3rd line IT support to business clients.
- Company: Join a well-established IT company known for innovation and customer satisfaction.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Flexible working hours and potential for onsite project work in East England.
- Why this job: Make a real difference in tech support while working with a collaborative team.
- Qualifications: Experience in IT support and troubleshooting skills required.
The predicted salary is between 30000 - 40000 £ per year.
We're working with a well-established and growing IT company that specialises in delivering comprehensive technology solutions to business clients.
With a strong focus on innovation and customer satisfaction, they've built a reputation for exceptional IT support services and a collaborative, close-knit team culture.
They're now looking for an experienced and motivated IT Support Specialist to join their helpdesk team, covering 1st, 2nd, and 3rd line support, with the potential for field-based project work depending on location.
The Role Providing 1st, 2nd and 3rd line technical support to business customers as part of a growing helpdesk team Troubleshooting issues at a client and server level, including escalated and complex technical issues Microsoft 365 administration including Azure AD, Share Point, Exchange, and In Tune Other ad hoc duties as required, including some assistance with projects Hybrid working - the role will primarily be remote-based, with some requirement to work from the Cambridge office Candidates based in the East of England may also be involved in occasional onsite client project work, where there's a desire to do so; candidates based further afield will be focused on a purely remote support role Working hours are 8:30am to 5:30pm, Monday to Friday, with some flexibility required Requirements A minim...
IT Support Specialist (1st/2nd/3rd Line) in Norfolk employer: Zero Surplus
Zero Surplus is an excellent employer that fosters a dynamic and supportive work culture in South Woodham Ferrers, where employees are encouraged to grow and develop their skills in the electrical products sector. With a focus on teamwork and customer satisfaction, we offer competitive benefits and opportunities for career advancement, making it a rewarding place for motivated sales professionals to thrive.
