At a Glance
- Tasks: Drive occupancy and community engagement while delivering exceptional customer experiences.
- Company: Established care provider focused on making a difference in residents' lives.
- Benefits: Generous salary, commission opportunities, and a chance to impact the community.
- Other info: On-site role with travel required; commutable from various locations.
- Why this job: Build meaningful relationships and create positive experiences for residents and families.
- Qualifications: Experience in sales or business development, strong communication skills, and a customer-first mindset.
The predicted salary is between 37500 - 37500 £ per year.
Are you a people-focused sales and relationship professional with a passion for delivering exceptional customer experiences? We're recruiting for an experienced Business Development Manager to join a well-established care provider and play a pivotal role in driving occupancy, community engagement and resident experience within a welcoming care environment. This is an exciting opportunity for someone who thrives on building relationships, creating strong local partnerships and making a genuine difference to residents and their families during an important stage of life.
The Role
You'll take ownership of all sales and marketing activity for the home, ensuring occupancy and revenue targets are achieved while maintaining an outstanding experience for prospective residents and their loved ones. Working closely with the leadership team, you'll be responsible for:
- Managing enquiries and guiding families through the admissions process
- Building strong relationships within the local community and healthcare sector
- Coordinating events, PR activity and social media presence
- Driving occupancy and private funding growth
- Supporting seamless move-ins and excellent customer journeys
- Developing local marketing initiatives and outreach campaigns
- Monitoring competitor activity and market trends
This is a highly visible role suited to someone who is confident, proactive and passionate about customer service and business development.
What We’re Looking For
We’re looking for a motivated individual with:
- Previous sales, marketing or business development experience within the care sector
- Strong communication and relationship-building skills
- A customer-first mindset with excellent organisational ability
- Confidence using social media and community engagement to build awareness
- The ability to work independently while motivating others
- A proactive, professional and compassionate approach
Knowledge of occupancy management, private funding, or healthcare referrals would be highly advantageous. As well as a generous salary, there is also the opportunity to earn commission through temporary stays and general admissions. Due to the nature of the work, this role requires the candidate to be fully on-site. You must have a valid UK driver's license, as there will be a requirement to go into the community to meet clients to raise awareness of the care home and the support they provide. The site is commutable from Leicester, Corby, Melton Mowbray, Oakham, Loughborough, Coalville & Market Harborough. If this looks like something of interest, please apply now with your updated CV and we will look to schedule a call.
Business Development Manager - Care Sector in Leicester employer: Zero Surplus
Join a leading care provider that prioritises exceptional customer experiences and community engagement. With a strong focus on employee growth, we offer a supportive work culture where your contributions directly impact the lives of residents and their families. Enjoy competitive compensation, commission opportunities, and the chance to thrive in a role that makes a meaningful difference in the care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager - Care Sector in Leicester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in making a difference in the care sector.
✨Tip Number 2
Network like a pro! Attend local events or connect with professionals in the care sector on social media. Building relationships can open doors and give you insights into what the company is really looking for.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to business development in the care sector. Think about how you can demonstrate your customer-first mindset and relationship-building skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Business Development Manager - Care Sector in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your previous sales and marketing experience in the care sector, and don’t forget to showcase your relationship-building skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional customer experiences and how you can make a difference in the lives of residents and their families.
Showcase Your Community Engagement:Since this role involves building strong local partnerships, mention any relevant community work or events you've coordinated. This will show us that you’re proactive and ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Zero Surplus
✨Know Your Care Sector
Make sure you brush up on the latest trends and challenges in the care sector. Understanding the nuances of occupancy management and private funding will show that you're not just a sales pro, but also someone who genuinely cares about the industry.
✨Showcase Your Relationship Skills
Prepare examples of how you've built strong relationships in previous roles. Whether it's through community engagement or managing client enquiries, be ready to discuss specific instances where your people skills made a difference.
✨Demonstrate Your Customer-First Mindset
Think about how you can convey your commitment to exceptional customer experiences. Share stories that highlight your ability to guide families through the admissions process and ensure a seamless transition for new residents.
✨Be Proactive and Engaging
During the interview, don't hesitate to ask questions about the company's community initiatives and marketing strategies. This shows your proactive nature and genuine interest in making a positive impact within the care environment.
