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- Tasks: Lead online trading strategy and drive revenue growth across digital channels.
- Company: Fast-growing online retail business with a focus on innovation.
- Benefits: Incredible perks, work well-being, and opportunities for professional development.
- Why this job: Make a real impact in a dynamic environment while leading a talented team.
- Qualifications: Experience in online trading, e-commerce, and strong analytical skills.
- Other info: Collaborative culture with opportunities to scale new online channels.
The predicted salary is between 43200 - 72000 ÂŁ per year.
We are seeking an experienced Head of Online Trade to lead and accelerate revenue growth across all online channels. This senior role owns the online trading strategy, budget, and performance, ensuring that marketing, website optimisation, and channel development work together to deliver sustainable, profitable growth.
You will lead the online trading function, manage internal teams and external partners, and provide clear, data‑led reporting to senior leadership and board‑level stakeholders.
The RoleYou will be responsible for defining and delivering the online revenue strategy, driving sustainable growth across all digital channels. This includes maximising sales, conversion rates, and profitability through continuous optimisation of the online trading calendar, as well as identifying and launching new online channels and marketplaces to expand reach and revenue.
You will lead annual and quarterly budgeting and forecasting for online trading and digital marketing, ensuring budgets are allocated effectively across channels to maximise return on investment. You will closely monitor performance against spend and re‑forecast as required.
You will define and execute the online marketing strategy in line with wider business objectives, planning and overseeing integrated campaigns across paid media, SEO, affiliates, PR, and owned channels. Close collaboration with marketing, trading, and cross‑functional teams will be critical to success.
You will own website performance, ensuring a high‑quality user experience and strong conversion rates. This includes leading A/B and multivariate testing to improve conversion, average order value, and the customer journey, as well as managing and briefing CRO partners with clear testing roadmaps and measurable outcomes.
You will manage and optimise relationships with external agencies across paid media, SEO, CRO, PR, and affiliates. This includes setting clear KPIs, monitoring performance, holding partners accountable for results, and ensuring agencies work collaboratively and in line with the overall trading strategy.
You will own online performance analytics and reporting across all channels, delivering clear and insightful reporting to senior leadership and board stakeholders. Data and insights will be used to inform decision‑making, testing priorities, and future strategy.
As a people leader, you will line manage and develop the marketing and online trading team, setting clear objectives, providing coaching, and fostering a high‑performance culture. You will also build strong cross‑functional relationships with commercial, product, technology, and operations teams.
Skills & ExperienceEssential- Significant experience in a senior online trading, e‑commerce, or digital marketing role
- Proven track record of driving online revenue growth
- Strong understanding of merchandising, CRO, A/B testing, and website optimisation
- Experience managing multiple digital agencies and sizeable marketing budgets
- Highly analytical, with the ability to translate data into commercial insight
- Experience presenting strategy and performance to senior or board‑level stakeholders
- People management and leadership experience
- Experience launching and scaling new online channels or marketplaces
- Background in retail, e‑commerce, or direct‑to‑consumer businesses
- Brand management experience
- Advanced knowledge of analytics and testing platforms
This is an exciting opportunity with a fast growth online retail business, offering incredible perks and work well‑being.
Head of Online Trade employer: Zero Surplus
Contact Detail:
Zero Surplus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Online Trade
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its online trading strategies. Be ready to discuss how your experience aligns with their goals, especially around revenue growth and digital marketing.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to drive decisions in past roles. This will resonate well, especially when discussing performance analytics and reporting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Online Trade
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Online Trade role. Highlight your experience in online trading, e-commerce, and digital marketing. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven online revenue growth and managed teams. Let your personality shine through!
Showcase Your Analytical Skills: Since this role is all about data-led decision making, make sure to highlight your analytical skills. Share instances where you've used data to inform strategy or improve performance. We love numbers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Zero Surplus
✨Know Your Numbers
As a Head of Online Trade, you'll need to be comfortable with data. Brush up on key metrics like conversion rates, average order value, and ROI. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Strategy Skills
Prepare to talk about your experience in defining and executing online revenue strategies. Think of specific examples where you maximised sales or launched new channels. This is your chance to demonstrate your strategic thinking and planning abilities.
✨Collaboration is Key
This role requires working closely with various teams. Be prepared to share examples of how you've successfully collaborated with marketing, product, and tech teams in the past. Highlight your ability to foster strong relationships and lead cross-functional projects.
✨Leadership Matters
As a people leader, you'll need to show that you can manage and develop a team. Think about your leadership style and be ready to discuss how you've set objectives, provided coaching, and built a high-performance culture in your previous roles.
