At a Glance
- Tasks: Lead and support a team of service engineers while ensuring top-notch customer service.
- Company: Established precision engineering firm known for quality and innovation.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Opportunity for growth in a company committed to staff satisfaction.
- Why this job: Join a dynamic team and make a real impact in the engineering sector.
- Qualifications: Strong technical expertise and leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
Service Manager We re delighted to be working exclusively with a well-established precision engineering organisation, seeking a skilled Service Manager to support its continued growth.
The company is recognised for its commitment to quality, innovation, staff satisfaction and advanced manufacturing capabilities, delivering high-performance solutions to a global customer base.
This is an excellent opportunity for someone who combines strong technical expertise with people leadership and a commitment to delivering exceptional customer service.
The Role As Service Manager, you will be responsible for leading, developing, and supporting a team of service engineers while actively contributing to service, repair, and calibration activities.
You will play a key role in setting standards, improving performance, and ensuring a high level of customer satisfaction.
Key Responsibilities Lead, mentor, and support a team of service engineers, providing both technical guidance and day-to-day leadership Carry out hands-on service, repair, and validation/calibration work alongside the team Act as a senior point of contact for customers, handling queries and resolving issues professionally Support commercial activities, including pricing of labour and spare parts Assess warranty claims and make balanced, informed decisions Contribute to the growth and profitability of service contracts Ensure all work meets industry standards and aligns ...
Engineering Service Manager employer: Zero Surplus
Zero Surplus is an excellent employer that fosters a dynamic and supportive work culture in South Woodham Ferrers, where employees are encouraged to grow and develop their skills in the electrical products sector. With a focus on teamwork and customer satisfaction, we offer competitive benefits and opportunities for career advancement, making it a rewarding place for motivated sales professionals to thrive.
