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- Tasks: Manage claims efficiently while providing top-notch customer service.
- Company: Join a forward-thinking recruitment agency focused on property law.
- Benefits: Enjoy full training, ongoing development, and a supportive team environment.
- Why this job: Kick-start your career in property law with valuable experience and growth opportunities.
- Qualifications: Strong organisational skills and ability to handle high-volume tasks are essential.
- Other info: Office-based role in Hertford, easily commutable from nearby towns.
The predicted salary is between 28800 - 43200 £ per year.
Social network you want to login/join with:
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Client:
Location:
Hertford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
833fadb058a0
Job Views:
4
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
Are you looking to kick-start your career in a fast-paced, professional environment?
Do you have an interest in property law?
Are you eager to gain exposure in the property law space, with a company that values your development?
If so, this could be the perfect opportunity for you.
A forward-thinking and growing business is seeking enthusiastic and detail-oriented Customer Service Executive (Claims) to join their dynamic team. This is an exciting chance for ambitious individuals to gain valuable experience within the Property Law space, while building a rewarding long-term career.
In this role, Customer Service Executives are responsible for managing a high volume of claims with speed and accuracy, ensuring each case is resolved efficiently while maintaining exceptional customer service standards. You\’ll review and validate claim documentation, uphold compliance with internal procedures and industry regulations, and maintain accurate records throughout the process. Communication is key, and you\’ll work closely with clients and colleagues across departments to resolve queries and keep claims moving forward.
You\’ll be joining a collaborative team that values your input and encourages continuous improvement. The company offers full training and ongoing development, giving you the tools to grow your skills and progress within a supportive and professional environment.
Previous experience in a claim handling role, where you are dealing with high-volume calls would be desirable. You must have strong organisational skills and an ability to manage multiple tasks simultaneously. This is a fantastic opportunity for someone to kick-start or continue their career in the property law space!
This is an office-based opportunity and due to the location of the Hertford-based office, this role is commutable from Ware, Buntingford, Welwyn Garden City, Puckeridge, Sawbridgeworth, Hoddesdon, Broxbourne, Stevenage, Knebworth and Bishops Stortford.
Zero Surplus is one of the UK\’s premier recruitment agencies, based just outside Cambridge. Our recruiters source staff for small and international businesses across Hertfordshire, Northants, Milton Keynes, Cambridgeshire, and the rest of the UK.
For registration purposes, please let us know where you are currently based or which locations you are considering, as well as your required salary and notice period.
Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus\’ Privacy Policy.
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Customer Service Exec (Claims) employer: Zero Surplus
Contact Detail:
Zero Surplus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Exec (Claims)
✨Tip Number 1
Familiarise yourself with property law basics. Understanding the terminology and processes involved in claims will not only boost your confidence but also impress your potential employers during discussions.
✨Tip Number 2
Practice your communication skills. Since this role involves a lot of interaction with clients and colleagues, being able to articulate your thoughts clearly and professionally will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or handled high-pressure situations, as these are crucial for the role.
✨Tip Number 4
Network with professionals in the property law field. Engaging with industry experts can provide insights into the role and may even lead to valuable connections that could help you land the job.
We think you need these skills to ace Customer Service Exec (Claims)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Service Executive (Claims). Familiarise yourself with property law basics and the skills required for managing claims efficiently.
Tailor Your CV: Customise your CV to highlight relevant experience, especially any previous roles in customer service or claims handling. Emphasise your organisational skills and ability to manage multiple tasks, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your interest in property law and how your skills align with the job requirements. Be sure to convey your eagerness to learn and grow within the company.
Follow Application Instructions: Ensure you follow all application instructions carefully. Upload your CV in Microsoft Word format and avoid using text boxes or images. Double-check your documents for accuracy before submitting.
How to prepare for a job interview at Zero Surplus
✨Research Property Law Basics
Before your interview, take some time to familiarise yourself with the basics of property law. Understanding key concepts will not only show your interest in the field but also help you answer questions more confidently.
✨Demonstrate Your Organisational Skills
Since the role involves managing high volumes of claims, be prepared to discuss how you prioritise tasks and stay organised. Share specific examples from your past experiences that highlight your ability to handle multiple responsibilities effectively.
✨Prepare for Customer Service Scenarios
Think about common customer service challenges you might face in this role. Prepare to discuss how you would handle difficult situations or resolve client queries, showcasing your problem-solving skills and commitment to exceptional service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, and the company’s approach to continuous improvement. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
