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For Companies At a Glance
- Tasks: Manage client relationships and develop tailored training solutions in a consultative manner.
- Company: Respected leadership consultancy with over 50 years of impactful training experience.
- Benefits: Flexible part-time hours, remote work, and professional development opportunities.
- Other info: Enjoy a supportive remote-first culture with excellent career growth potential.
- Why this job: Join a values-led team and make a real difference in clients' performance.
- Qualifications: Experience in account management or consultative sales; strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We're working with a long-established and highly respected leadership and management training consultancy, currently seeking a Home-Based Part-Time Account Manager to join their close-knit, remote-first team. This is a values-led, consultative business with over 50 years' heritage, known for delivering tailored development programmes that genuinely impact performance. Their client base spans a wide range of sectors, with an excellent reputation for quality, professionalism and long-term relationships.
This is a part-time permanent opportunity, ideally around 3 days per week (22.5 hours). The hours can be worked as three full days or spread across five days to accommodate school hours or other commitments. The role is remote-first, with approximately one day per month spent with the team in a Central London coworking space.
The Role
This is a relationship-led, consultative Account Manager position - not a hard sell. The role is split approximately 50% existing account management and 50% re‐engaging lapsed clients and developing new opportunities. The commercial element is educational and insight-driven, focused on understanding client challenges and shaping tailored training solutions rather than pushing products.
You'll act as the main point of contact for your client base, managing the journey from initial enquiry through to programme coordination and follow-up, ensuring a high‐touch, professional experience at every stage.
You will be responsible for:
- Nurturing and growing relationships with existing client accounts
- Re‐engaging previous clients and identifying new business opportunities in a thoughtful, consultative way
- Leading discovery calls to understand organisational challenges and development needs
- Collaborating with senior consultants to shape tailored proposals and solutions
- Managing incoming enquiries and advising on appropriate programmes
- Coordinating virtual and in‐person training delivery, including logistics and scheduling
- Maintaining accurate CRM records and overseeing bookings and invoicing
You'll work closely with an experienced Account Manager and senior consultants, receiving comprehensive training and ongoing development.
About You
This role would suit an experienced, articulate and professional Account Manager or consultative Sales professional who enjoys building meaningful relationships. You'll likely:
- Have experience in account management, consultative sales or a relationship‐led B2B environment
- Be confident leading conversations with decision‐makers
- Be naturally curious, thoughtful and solutions‐focused
- Be highly organised and comfortable managing your own workload remotely
- Experience within training, professional services or a people‐focused environment would be beneficial but is not essential. Attitude, communication skills and a genuine interest in supporting clients are key.
Part Time Account Manager - Home Based in Colchester employer: Zero Surplus
Contact Detail:
Zero Surplus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Account Manager - Home Based in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for opportunities, especially in account management. You never know who might have a lead or can introduce you to someone in the industry.
✨Tip Number 2
Prepare for those discovery calls! Research potential clients and their challenges before you chat. This shows you're genuinely interested and ready to provide tailored solutions, which is exactly what this role is all about.
✨Tip Number 3
Practice your consultative selling skills. Role-play with a friend or mentor to get comfortable leading conversations with decision-makers. Remember, it’s not about pushing products; it’s about understanding needs and building relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace Part Time Account Manager - Home Based in Colchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the values and requirements mentioned in the job description. Highlight your experience in account management and relationship-building, as these are key for us.
Showcase Your Consultative Skills: Since this role is all about consultative selling, share examples of how you've successfully engaged with clients in the past. We want to see your ability to understand client needs and provide tailored solutions.
Be Professional Yet Personable: While professionalism is crucial, don’t forget to let your personality shine through. We’re looking for someone who can build meaningful relationships, so a friendly tone can go a long way in your written application.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Zero Surplus
✨Know the Company Inside Out
Before your interview, take some time to research the consultancy's history, values, and the types of training programmes they offer. Understanding their approach to client relationships will help you align your answers with their ethos during the interview.
✨Showcase Your Relationship-Building Skills
Since this role is all about nurturing client relationships, be prepared to share specific examples from your past experiences where you've successfully built or re-engaged client accounts. Highlight your consultative approach and how it led to positive outcomes.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions that demonstrate your curiosity about the company’s challenges and how you can contribute. This shows you're not just interested in the role but also in understanding their needs.
✨Demonstrate Your Organisational Skills
As you'll be managing your workload remotely, it's crucial to convey your organisational abilities. Share strategies you've used in the past to stay on top of tasks and manage multiple client accounts effectively, especially in a remote setting.