At a Glance
- Tasks: Manage client accounts, resolve queries, and build strong professional relationships.
- Company: Join a fantastic growing team in Hertfordshire with a supportive culture.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Great opportunity for career growth in a professional services environment.
- Why this job: Make a real impact by helping clients achieve positive outcomes in a fast-paced setting.
- Qualifications: Experience in account management or customer service is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Are you an organised, confident communicator who thrives in a fast-paced environment? Do you enjoy building professional relationships, resolving complex queries, and helping clients achieve positive outcomes? If so, we are looking for a professional and organised Client Account Manager to join a fantastic growing team for our client in Hertfordshire.
This is a varied role where you will manage a portfolio of client accounts, act as a key point of contact for customers and third parties, and ensure matters are progressed efficiently while delivering excellent customer service.
Key Responsibilities- Managing a portfolio of client accounts and cases
- Responding to telephone, email and written enquiries
- Liaising with clients, customers, solicitors and other third parties
- Providing regular updates and resolving queries
- Reviewing account information and maintaining accurate records
- Negotiating and agreeing suitable outcomes where appropriate
- Handling disputes and escalating issues when required
- Ensuring service levels and quality standards are maintained
- Previous account management, customer service or administrative experience
- Experience working within property, legal, financial or professional services environments
- Experience handling disputes or complex customer enquiries
This is an excellent opportunity for someone looking to develop their career within a professional, supportive and fast-paced environment.
Client Account Manager employer: Zero Surplus
Join a dynamic and supportive team in Hertfordshire as a Client Account Manager, where your organisational skills and communication prowess will be valued. We offer a vibrant work culture that prioritises professional growth, with opportunities to enhance your career while delivering exceptional service to our clients. Enjoy the benefits of working in a fast-paced environment that encourages collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding employment.
