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- Tasks: Nurture client relationships and develop tailored training solutions in a consultative role.
- Company: Respected leadership consultancy with over 50 years of experience.
- Benefits: Flexible part-time hours, remote work, and a supportive team environment.
- Why this job: Make a real impact by helping clients overcome challenges and grow their potential.
- Qualifications: Strong communication skills and a passion for relationship-building.
- Other info: Enjoy a dynamic remote-first culture with opportunities for professional growth.
The predicted salary is between 13 - 16 £ per hour.
We're working with a long-established and highly respected leadership and management training consultancy, currently seeking a Home-Based Part-Time Account Manager to join their close-knit, remote-first team. This is a values-led, consultative business with over 50 years' heritage, known for delivering tailored development programmes that genuinely impact performance. Their client base spans a wide range of sectors, with an excellent reputation for quality, professionalism and long-term relationships. This is a part-time permanent opportunity, ideally around 3 days per week (22.5 hours). The hours can be worked as three full days or spread across five days to accommodate school hours or other commitments. The role is remote-first, with approximately one day per month spent with the team in a Central London coworking space.
This is a relationship-led, consultative Account Manager position - not a hard sell. The role is split approximately 50% existing account management and 50% re-engaging lapsed clients and developing new opportunities. The commercial element is educational and insight-driven, focused on understanding client challenges and shaping tailored training solutions rather than pushing products. You'll act as the main point of contact for your client base, managing the journey from initial enquiry through to programme coordination and follow-up, ensuring a high-touch, professional experience at every stage.
You will be responsible for:
- Nurturing and growing relationships with existing client accounts
- Re-engaging previous clients and identifying new business opportunities in a thoughtful, consultative way
- Leading discovery calls to understand organisational challenges and development needs
- Collaborating with senior consultants to shape tailored proposals and solutions
- Managing incoming enquiries and advising on appropriate programmes
Part Time Account Manager - Home Based in City of London employer: Zero Surplus
Contact Detail:
Zero Surplus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Account Manager - Home Based in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a part-time Account Manager role. You never know who might have a lead or can introduce you to someone in the industry.
✨Tip Number 2
Prepare for those discovery calls! Research potential clients and their challenges beforehand. This way, you can showcase your consultative approach and demonstrate how you can tailor solutions to meet their needs.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After any interaction, whether it’s a call or a meeting, send a quick thank-you note. It keeps you top of mind and shows your professionalism.
✨Tip Number 4
Apply through our website! We’ve got all the resources you need to make your application stand out. Plus, it shows you’re genuinely interested in joining our values-led team.
We think you need these skills to ace Part Time Account Manager - Home Based in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in relationship management and consultative sales, as this is what we value most at StudySmarter.
Showcase Your Skills: Use specific examples to demonstrate your skills in nurturing client relationships and understanding their needs. We want to see how you’ve made a positive impact in previous roles, so don’t hold back!
Be Authentic: Let your personality shine through in your application. We’re a values-led team, and we appreciate authenticity. Share your passion for helping clients and how you align with our mission at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our remote-first team.
How to prepare for a job interview at Zero Surplus
✨Know the Company Inside Out
Before your interview, take some time to research the consultancy's history, values, and approach to client relationships. Understanding their ethos will help you align your answers with their expectations and demonstrate that you're genuinely interested in being part of their team.
✨Showcase Your Relationship-Building Skills
Since this role is all about nurturing client relationships, be prepared to share specific examples from your past experiences where you've successfully managed accounts or re-engaged clients. Highlight your consultative approach and how you’ve tailored solutions to meet client needs.
✨Prepare Thoughtful Questions
Interviews are a two-way street, so come armed with insightful questions about the company’s training programmes and client engagement strategies. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and career goals.
✨Practice Active Listening
During the interview, make sure to listen carefully to the interviewer’s questions and comments. This will help you respond more effectively and show that you value their insights. It’s a key skill for an Account Manager, so demonstrating it in the interview will set you apart.