At a Glance
- Tasks: Engage with customers, provide technical support, and drive sales growth.
- Company: Join a thriving business in the electrical products sector.
- Benefits: Full-time role with competitive salary and supportive team environment.
- Other info: Office-based position with opportunities for professional development.
- Why this job: Build relationships and make an impact in a dynamic sales role.
- Qualifications: Sales or customer service experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
- Internal Sales Executive
- Job Type: Full-time, Permanent
- Working Arrangement: Office-based (5 days per week)
- Overview
We're delighted to be working on an exciting opportunity for an enthusiastic and proactive Internal Sales Executive to join a well-established and growing business within the electrical products sector.
This is an excellent opportunity for someone who enjoys building customer relationships, providing technical sales support and identifying new business opportunities.
Working closely with the wider sales and technical teams, you'll play a key role in delivering outstanding customer service while helping to drive business growth.
Key Responsibilities
- Respond to customer enquiries via telephone, email and online channels.
- Prepare, issue and follow up quotations to maximise sales opportunities.
- Identify opportunities to upsell and cross-sell products and solutions.
- Build relationships with existing customers while proactively developing new business opportunities.
- Support external sales colleagues by qualifying leads and identifying project opportunities.
- Maintain an active sales pipeline and update CRM records accurately.
- Work towards agreed sales and margin targets.
- Technical Sales Support
- Develop a strong understanding of the company's products and applications.
- Provide customers with product recommendations and technical advice.
- Assist customers in selecting appropriate solutions for their requirements.
- Supply technical documentation, specifications and product information.
- Liaise with technical specialists where additional support is required.
- Deliver a professional, solution-focused service throughout the customer journey.
- Customer Relationship Management
- Maintain accurate records of customer interactions, quotations and opportunities.
- Build long‑term customer relationships through excellent communication and service.
- Ensure enquiries and quotations are followed through to completion.
- Help maintain high levels of customer satisfaction and retention.
About You
- Previous experience in sales, customer service or technical support is a must.
- Excellent communication and telephone skills.
- Strong commercial awareness with a customer-focused approach.
- Solid familiarity with Microsoft Office and CRM systems.
- Any experience within the electrical or industrial products sector would be a plus.
- Any experience preparing technical quotations and specifications would be advantageous.
If you're a motivated sales professional who enjoys combining customer service with technical problem-solving, we'd love to hear from you.
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Inside Sales Executive in Chelmsford employer: Zero Surplus
Zero Surplus is an excellent employer that fosters a dynamic and supportive work culture in South Woodham Ferrers, where employees are encouraged to grow and develop their skills in the electrical products sector. With a focus on teamwork and customer satisfaction, we offer competitive benefits and opportunities for career advancement, making it a rewarding place for motivated sales professionals to thrive.
