At a Glance
- Tasks: Drive occupancy and community engagement while delivering exceptional customer experiences.
- Company: Established care provider focused on making a difference in residents' lives.
- Benefits: Generous salary with commission opportunities and a supportive work environment.
- Other info: Role requires on-site presence and a valid UK driver’s license for community engagement.
- Why this job: Make a real impact in the care sector by building relationships and enhancing resident experiences.
- Qualifications: Experience in sales or business development, strong communication skills, and a customer-first mindset.
The predicted salary is between 30000 - 40000 £ per year.
Are you a people-focused sales and relationship professional with a passion for delivering exceptional customer experiences? We’re recruiting for an experienced Business Development Manager to join a well-established care provider and play a pivotal role in driving occupancy, community engagement and resident experience within a welcoming care environment. This is an exciting opportunity for someone who thrives on building relationships, creating strong local partnerships and making a genuine difference to residents and their families during an important stage of life.
The Role
- Managing enquiries and guiding families through the admissions process
- Building strong relationships within the local community and healthcare sector
- Coordinating events, PR activity and social media presence
- Driving occupancy and private funding growth
- Supporting seamless move‑ins and excellent customer journeys
- Developing local marketing initiatives and outreach campaigns
- Monitoring competitor activity and market trends
This is a highly visible role suited to someone who is confident, proactive and passionate about customer service and business development.
What We’re Looking For
- Previous sales, marketing or business development experience within the care sector
- Strong communication and relationship‑building skills
- A customer‑first mindset with excellent organisational ability
- Confidence using social media and community engagement to build awareness
- The ability to work independently while motivating others
- A proactive, professional and compassionate approach
Knowledge of occupancy management, private funding, or healthcare referrals would be highly advantageous. As well as a generous salary, there is also the opportunity to earn commission through temporary stays and general admissions.
Additional Requirements
Due to the nature of the work, this role requires the candidate to be fully on‑site. You must have a valid UK driver’s license, as there will be a requirement to go into the community to meet clients and raise awareness of the care home and the support they provide. The site is commutable from Leicester, Corby, Melton Mowbray, Oakham, Loughborough, Coalville and Market Harborough.
Business Development Manager - Care Sector employer: Zero Surplus
Join a leading care provider that prioritises exceptional customer experiences and community engagement. With a supportive work culture, ample opportunities for professional growth, and a focus on making a meaningful impact in residents' lives, this role as a Business Development Manager offers not just a job, but a chance to be part of a compassionate team dedicated to enhancing the quality of life for those in our care. Located conveniently for commuting from various towns, you will thrive in an environment that values your contributions and encourages innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager - Care Sector
✨Tip Number 1
Get out there and network! Attend local events, community gatherings, or even healthcare seminars. Building relationships in person can really set you apart and show your commitment to the care sector.
✨Tip Number 2
Leverage social media to showcase your passion for customer service and community engagement. Share relevant content, connect with local businesses, and engage with potential clients to build your online presence.
✨Tip Number 3
Don’t just wait for opportunities to come to you; create them! Reach out to local care providers and offer to collaborate on events or initiatives that benefit the community. This proactive approach can lead to valuable partnerships.
✨Tip Number 4
Finally, apply through our website! We’re always looking for passionate individuals who want to make a difference. Your next big opportunity could be just a click away!
We think you need these skills to ace Business Development Manager - Care Sector
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service and the care sector shine through. We want to see how you can make a genuine difference in residents' lives, so share your experiences that highlight your people-focused approach.
Tailor Your CV:Make sure your CV is tailored to the role of Business Development Manager. Highlight your previous sales and marketing experience within the care sector, and don’t forget to mention any specific achievements that demonstrate your ability to drive occupancy and build relationships.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see why you’re the right fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Zero Surplus
✨Know Your Stuff
Before the interview, make sure you research the care sector and the specific company you're applying to. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Showcase Your Relationship Skills
As a Business Development Manager, building relationships is key. Prepare examples of how you've successfully built partnerships in the past. Be ready to discuss your approach to managing enquiries and guiding families through the admissions process, as this will demonstrate your customer-first mindset.
✨Be Proactive and Engaging
During the interview, display your proactive nature by discussing how you would drive occupancy and community engagement. Share ideas for local marketing initiatives or outreach campaigns that could benefit the care home. This shows that you're not just thinking about the role but also how to excel in it.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the company's future plans, community involvement, or how they measure success in the role. It demonstrates your interest and helps you assess if the company is the right fit for you.
