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- Tasks: Lead online trading strategy and drive revenue growth across digital channels.
- Company: Fast-growing online retail business with a focus on innovation.
- Benefits: Remote work options, competitive salary, and incredible perks.
- Why this job: Make a real impact in a dynamic environment while leading a talented team.
- Qualifications: Significant experience in e-commerce and strong analytical skills required.
- Other info: Opportunity for career growth and collaboration with cross-functional teams.
We are seeking an experienced Head of Online Trade to lead and accelerate revenue growth across all online channels. This senior role owns the online trading strategy, budget, and performance, ensuring that marketing, website optimisation, and channel development work together to deliver sustainable, profitable growth.
You will lead the online trading function, manage internal teams and external partners, and provide clear, data-led reporting to senior leadership and board-level stakeholders.
The RoleYou will be responsible for defining and delivering the online revenue strategy, driving sustainable growth across all digital channels. This includes maximising sales, conversion rates, and profitability through continuous optimisation of the online trading calendar, as well as identifying and launching new online channels and marketplaces to expand reach and revenue.
You will lead annual and quarterly budgeting and forecasting for online trading and digital marketing, ensuring budgets are allocated effectively across channels to maximise return on investment. You will closely monitor performance against spend and re-forecast as required.
You will define and execute the online marketing strategy in line with wider business objectives, planning and overseeing integrated campaigns across paid media, SEO, affiliates, PR, and owned channels. Close collaboration with marketing, trading, and cross-functional teams will be critical to success.
You will own website performance, ensuring a high-quality user experience and strong conversion rates. This includes leading A/B and multivariate testing to improve conversion, average order value, and the customer journey, as well as managing and briefing CRO partners with clear testing roadmaps and measurable outcomes.
You will manage and optimise relationships with external agencies across paid media, SEO, CRO, PR, and affiliates. This includes setting clear KPIs, monitoring performance, holding partners accountable for results, and ensuring agencies work collaboratively and in line with the overall trading strategy.
You will own online performance analytics and reporting across all channels, delivering clear and insightful reporting to senior leadership and board stakeholders. Data and insights will be used to inform decision-making, testing priorities, and future strategy.
As a people leader, you will line manage and develop the marketing and online trading team, setting clear objectives, providing coaching, and fostering a high-performance culture. You will also build strong cross-functional relationships with commercial, product, technology, and operations teams.
Skills & ExperienceEssential- Significant experience in a senior online trading, e-commerce, or digital marketing role
- Proven track record of driving online revenue growth
- Strong understanding of merchandising, CRO, A/B testing, and website optimisation
- Experience managing multiple digital agencies and sizeable marketing budgets
- Highly analytical, with the ability to translate data into commercial insight
- Experience presenting strategy and performance to senior or board-level stakeholders
- People management and leadership experience
- Experience launching and scaling new online channels or marketplaces
- Background in retail, e-commerce, or direct-to-consumer businesses
- Brand management experience
- Advanced knowledge of analytics and testing platforms
This is an exciting opportunity with a fast growth online retail business, offering incredible perks and work well-being.
Remote working/work at home options are available for this role.
Head of Online Trade in Baldock employer: Zero Surplus
Contact Detail:
Zero Surplus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Online Trade in Baldock
✨Tip Number 1
Get your CV and application in ASAP! With so many candidates vying for the Head of Online Trade role, being quick off the mark can really set you apart. We recommend applying through our website to ensure your application gets the attention it deserves.
✨Tip Number 2
Showcase your data skills! This role is all about driving revenue growth through analytics, so make sure to highlight your experience with A/B testing and performance reporting. We want to see how you've used data to make impactful decisions in your previous roles.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get the inside scoop on the company culture and expectations. We believe that building relationships can give you an edge in the interview process.
✨Tip Number 4
Prepare for those tricky questions! Be ready to discuss your strategies for online trading and how you've managed budgets in the past. We suggest practising your responses to common interview questions to boost your confidence and show you're the right fit for the team.
We think you need these skills to ace Head of Online Trade in Baldock
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to the Head of Online Trade role. Highlight your experience in online trading, e-commerce, and digital marketing. We want to see how you've driven revenue growth and managed budgets!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your achievements in online trading and how you’ve collaborated with teams to achieve results. Keep it engaging and relevant!
Show Off Your Analytical Skills: Since this role is all about data-led decision making, make sure to showcase your analytical skills in your application. Mention any tools or platforms you’ve used to drive insights and improve performance. We love numbers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter. Plus, it helps us keep track of all applications efficiently. We can’t wait to hear from you!
How to prepare for a job interview at Zero Surplus
✨Know Your Numbers
As a Head of Online Trade, you'll need to demonstrate your analytical skills. Brush up on key metrics like conversion rates, average order value, and ROI. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Leadership Style
This role involves managing teams and external partners, so be prepared to talk about your leadership approach. Share examples of how you've developed teams, set objectives, and fostered a high-performance culture in past positions.
✨Understand the Market Landscape
Familiarise yourself with the latest trends in e-commerce and online trading. Be ready to discuss how you would identify and launch new online channels or marketplaces to expand revenue, showing that you’re proactive and forward-thinking.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to optimise website performance or manage agency relationships. Prepare specific examples that highlight your strategic thinking and results-driven mindset.
