Technical Support Engineer - Crypto Infra & APIs
Technical Support Engineer - Crypto Infra & APIs

Technical Support Engineer - Crypto Infra & APIs

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Troubleshoot technical issues and manage APIs for a leading fintech firm.
  • Company: Join a top fintech company driving innovation in financial services.
  • Benefits: Enjoy healthcare coverage and flexible work options.
  • Why this job: Be part of a team transforming global value transfer infrastructure.
  • Qualifications: 3+ years of experience with a strong grasp of API technologies.
  • Other info: Dynamic role with opportunities for professional growth.

The predicted salary is between 36000 - 60000 £ per year.

A leading fintech firm is looking for a Technical Support Engineer to enhance their global value transfer infrastructure. This role involves technical troubleshooting, API management, and direct client communication.

Ideal candidates have 3+ years of relevant experience and a solid understanding of API technologies. Additional benefits include healthcare coverage and flexible work options.

Join a team committed to innovation in financial services.

Technical Support Engineer - Crypto Infra & APIs employer: Zero Hash

As a leading fintech firm, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. Our employees enjoy comprehensive healthcare coverage, flexible working options, and ample opportunities for professional growth within the rapidly evolving financial services sector. Join us in shaping the future of global value transfer while being part of a supportive team that values your contributions.
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Contact Detail:

Zero Hash Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer - Crypto Infra & APIs

✨Tip Number 1

Network like a pro! Reach out to folks in the fintech space, especially those working with APIs and crypto. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Show off your skills! Prepare for technical interviews by brushing up on your troubleshooting techniques and API management. We recommend doing mock interviews with friends or using online platforms to get comfortable.

✨Tip Number 3

Tailor your approach! When you apply through our website, make sure to highlight your relevant experience in technical support and client communication. We want to see how you can bring value to our team!

✨Tip Number 4

Stay updated on industry trends! Follow fintech news and developments in crypto infrastructure. This knowledge will not only impress during interviews but also help you engage meaningfully with potential employers.

We think you need these skills to ace Technical Support Engineer - Crypto Infra & APIs

Technical Troubleshooting
API Management
Client Communication
Understanding of API Technologies
Problem-Solving Skills
Experience in Fintech
Innovation in Financial Services
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with technical troubleshooting and API management. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fintech and how your background makes you a perfect fit for our team. Let us know what excites you about working in this innovative space.

Showcase Your Communication Skills: Since this role involves direct client communication, it’s important to demonstrate your ability to convey complex technical information clearly. We love candidates who can bridge the gap between tech and non-tech folks, so give us examples of how you’ve done this before!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at Zero Hash

✨Know Your APIs

Make sure you brush up on your knowledge of API technologies before the interview. Be ready to discuss how you've used APIs in past roles, and think of specific examples where you solved technical issues related to them.

✨Showcase Your Troubleshooting Skills

Prepare to demonstrate your technical troubleshooting abilities. Think of a few challenging scenarios you've faced in previous jobs and how you resolved them. This will show your problem-solving skills and your ability to handle pressure.

✨Communicate Clearly

Since this role involves direct client communication, practice explaining complex technical concepts in simple terms. You might be asked to role-play a client interaction, so being clear and concise is key.

✨Research the Company

Familiarise yourself with the fintech firm’s mission and values. Understanding their approach to innovation in financial services will help you align your answers with what they’re looking for, showing that you’re genuinely interested in the role.

Technical Support Engineer - Crypto Infra & APIs
Zero Hash

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