At a Glance
- Tasks: Join our Fraud Intelligence team to combat fraud and drive impactful solutions.
- Company: Zepz, a mission-driven fintech breaking down barriers for global communities.
- Benefits: Unlimited annual leave, great healthcare, remote-first culture, and tailored perks.
- Other info: Diverse team of 800+ across six continents, fostering a vibrant and inclusive culture.
- Why this job: Make a real impact in financial access while working with cutting-edge technology.
- Qualifications: 5+ years in fraud analytics, strong SQL skills, and exceptional communication abilities.
The predicted salary is between 60000 - 80000 £ per year.
Join Zepz: Breaking Down Borders, Together
Our Meaningful Mission
At Zepz, we're all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal; we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting-edge finance and tech. Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad.
Who You'll Be Joining
We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We’re an always developing team of experts that enjoy problem-solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like your own. We depend on Transparent Communicators who keep the team aligned through open, honest talk.
Our Core Commitments — What We Live By
- Integrity: We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
- Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering.
- Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.
Perks of Joining Our Team
We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. Our remote-first culture means you have the flexibility to work in your employing country wherever you feel the most focused and productive. This freedom comes with wonderful tailored, location-specific perks designed to support your whole life, not just your work. Think unlimited annual leave, great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we'll provide the environment and support needed for you to excel.
About the role and team
We're looking for a talented fraud analyst to help us in our fight against fraud. This role will sit in the Fraud Intelligence team, responsible for fraud identification, mitigation and prevention. Working together with Product, Commercial Managers, Engineering and Data Science teams, the analyst will work to spot the latest fraud trends and drive impactful fraud prevention solutions whilst ensuring a seamless journey for our customers. On the technical side, you will be working with a wide variety of technologies, datasets and techniques to drive meaningful insights and material improvements.
What you bring to the table
- 5+ years in payment fraud analytics (or data analysis/data science with meaningful experience in the fraud and financial crime prevention space) in financial services or fintech.
- High proficiency in SQL and data analysis, able to produce high quality actionable insights, visualisations and analysis from large complex datasets.
- Deep understanding of chargeback prevention from the merchant perspective, and the tools and techniques available to help with this (device profiling, behavioural profiling, machine learning).
- Exceptional communication skills, able to engage productively with stakeholders at all levels across the organization and able to produce high quality written analysis understandable by wide, sometimes non-technical audiences.
- An ability to see the bigger picture: a problem-solving approach that gets to the underlying business questions, using a variety of data sources and information. The ability to translate a problem into an actionable plan.
- Comfortable with balancing multiple priorities, working to a fast tempo and adapting to the needs of the business.
What you will focus on
- Work in a collaborative and cross-functional way to identify, quantify and make data-driven business decisions to reduce our exposure to fraud.
- Champion the use of data to optimise the way we combat fraud in the business.
- Work collaboratively with a wide range of stakeholders across the entire business to prioritise and translate compliance and business requirements into innovative solutions.
- Identify opportunities for improvement through data analysis, AB testing, tracking, and the creation of self-serve tools.
- Present results back to the business in a structured, data-driven manner - simplifying complex concepts for non-technical audiences.
- Make significant changes to the way that the function and team operate on a regular basis. You will see and feel the impact of your work on the business regularly.
Bonus Points
- Experience in Financial Crime compliance (Transaction Monitoring).
- Experience in fraud prevention on stored value products (e.g. current accounts or wallets) and/or credit facilities.
- Experience in Python for data analytics, scripting or machine learning.
If you want to join us in our journey to help break barriers in financial access and improve lives globally, there's no better place or time to join. Our global team of 800+ people is spread across six continents. We aspire to hire the best mix of people from former Olympians to YouTube influencers and we speak over twenty languages. This incredible diversity isn't a bonus; it's the engine that lets us serve the world.
Ready to Apply? Let’s Go.
Lead Analyst, Fraud Strategy employer: Zepz
At Zepz, we pride ourselves on being an exceptional employer that champions a vibrant and diverse culture, empowering our team members to thrive in a remote-first environment. With benefits like unlimited annual leave, comprehensive healthcare, and tailored perks, we foster a high-trust atmosphere that encourages ownership and commitment, ensuring every employee can make a meaningful impact while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Analyst, Fraud Strategy
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Zepz. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Lead Analyst, Fraud Strategy
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Zepz.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Zepz's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Zepz
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Zepz.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Zepz will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Zepz employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.