Engineering Manager

About Zepz

Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus on reducing the cost of remittances and increasing safety and convenience for our users. Every day, our people work to unlock the prosperity of cross-border communities through finance and technology - driven by our vision of a world that celebrates migrants’ impact on prosperity, at home and abroad. In 2023, our brands helped cross-border communities send over $15bn from 50 countries to recipients in 130 countries. We operate over 2800 money transfer corridors worldwide and employ over 1,000 people globally. Zepz is a remote-first employer, with team members located across six continents.

Our Commitments:

• We act like owners - We are relentlessly delivering for our users and spending money thoughtfully.
• We embrace embarrassing honesty - We function best when we’re open and honest with one another — especially about our challenges and doubts.
• We have a bias to action - We get to first outcomes quickly, iterate and learn.
• We strive to be better - We may make mistakes, but always learn from them.
• We are inclusive - to better reflect and serve our users.

As an Engineering Manager, you will be accountable for both the technical and delivery outcomes of your team. In the role of an Engineering Manager (EM) you will find yourself increasingly more focused on being a leader rather than a maker. Your ultimate responsibility is for your team’s delivery by ensuring the productivity, progression and wellbeing of your team members, honing team processes, and managing impediments to current deliverables. You will also find yourself at the forefront of culture and through your management and behaviour clearly establish what is expected from every engineer.

We expect our EMs to have a strong development background and a key strength in system design. You will not be expected to code regularly, instead you will constantly monitor and help your team/s improve their technical prowess, be it in solution design, platform design, code and data quality and most importantly the security of delivered software.

What you will own:

You will be in charge of managing a team responsible for delivering the company’s alternative sources of revenue. This team, called RemittancePlus, consists of iOS and Android mobile engineers, as well as Python backend engineers. It is the hub of the company, essentially a startup within the startup. You will collaborate with multiple cross-organizational teams to manage numerous high-velocity projects simultaneously.

What will be expected from you:

Technical skills: Candidates must have experience as a technical lead. The role involves collaborating with engineers, project managers, and other engineering managers to provide technical leadership for our engineering team. You should provide technical estimates to our product managers and be able to offer priority suggestions based on technical knowledge. You should also be comfortable with running SQL and providing analytical data to our product team as necessary. Having experience with Kubernetes is a plus.

People management skills: Candidates must have experience as a people manager. The role requires providing constant feedback to the team, as we work at a high velocity. Effective communication and feedback are essential. The ability to identify issues and take immediate action is also required.

Project management skills: Candidates must have the ability to lead a team to deliver features on time, create clear technical stories, and unblock engineers.

Technologies:

• Backend services: Python, Java (SpringBoot and SpringCloud)
• Mobile apps: Native apps; iOS-SwiftUI, Android-Kotlin. We have both React Native and Native mobile apps for our different brands
• Public Cloud: AWS and GCP
• CI/CD tooling: CircleCI, ArgoCD, Jenkins, AzDO
• Container orchestration: Kubernetes
• IaC: Terraform
• API Gateway and Service Mesh Architecture
• Databases: PostgreSQL, NoSQL

What we offer you:

Please note that the benefits below will apply to permanent roles. We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. If you’re not in one of those regions, don’t worry - the Talent team can let you know what is available for you specifically:

• Unlimited Annual Leave: Most Zepz team members are eligible for unlimited annual leave. Colleagues in customer-facing roles receive a competitive holiday allowance and four recharge days a year. Feel free to make the most of your time off and maintain a healthy work-life balance!
• Private Medical Cover: You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being.
• Retirement: We offer pension schemes to help you plan for and secure your future.
• Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected.
• Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible.

We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In many locations, we have workspaces, which you can use as you desire. Most roles in the Philippines are predominately office-based, with this we offer free meals for those 100% on-site. In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!

Why choose Zepz?

Our team of over 1,000 employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world but we also offer workspace in our talent cluster locations - spaces we can meet, collaborate and connect. We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs. We collectively speak over twenty languages.

At Zepz, embodying our commitments binds us together. We are collectively passionate about striving to achieve our vision and purpose - to continue to provide the best service to our users.

Ready to Apply?

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization. Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. Zepz is a place where everyone can thrive. So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.