Zeour Ltd is seeking a front-line technical support specialist to assist with production deployments of GLARUS, MediCare, GRAVIA, and Smart Parking. You will triage incidents, reproduce issues for engineering, and ship live-site configuration changes, while updating runbooks to prevent repeat tickets.
Ideal candidates have 2+ years in SaaS or on-premise support, strong Linux/SSH, and experience reading PHP/TypeScript/Python traces.
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Python Production Support Engineer β Incident Response employer: Zeour Ltd
As an AI Engineer at our company, you will be part of a dynamic team that values collaboration and innovation, working directly with the engineers who developed our cutting-edge systems. We offer a supportive work culture that prioritises employee growth through continuous learning opportunities and hands-on experience in a fast-paced environment. Located in a vibrant area, our workplace fosters creativity and provides unique advantages such as flexible working arrangements and a commitment to work-life balance.