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For Companies At a Glance
- Tasks: Build strong relationships with customers and drive sales growth.
- Company: Join a dynamic IT services company focused on innovation.
- Benefits: Full-time role with competitive salary and career development opportunities.
- Other info: Exciting networking opportunities and a chance to travel for client meetings.
- Why this job: Make an impact in a fast-paced environment while developing your sales skills.
- Qualifications: Experience in sales or account management, preferably in IT.
The predicted salary is between 30000 - 40000 ÂŁ per year.
As part of a growing sales team, you will work with our Account Management team to create longâterm, trusting relationships with our customers. The role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Responsibilities
- Actively pursue relationships with the existing customer base
- Plan and execute direct marketing and sales activities to achieve and develop sales of services within the customer base
- Provide timely and accurate response to customers' required proposal and/or bid requests
- Propose and present new solutions, promoting Zenzero and the products and services that are offered
- Follow up on all sales leads and requests in a timely and effective manner
- Meet or beat sales targets
- Prepare an annual sales and account management plan and consistently refine throughout the year, usually on a quarterly basis
- Maintain CRM activities, opportunities and forecasting
- Attend handover and kickâoff meetings with operations when required
- Attend and participate in sales and account management meetings
- Attend external meetings and networking functions as needed
- Travel as needed to meet with existing and prospective customers
What you'll need to be successful
- Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources.
- Customer and Personal Service: knowledge of principles and processes for providing quality customer services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
- Sales and Marketing: knowledge of principles and methods for showing, promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques and sales systems.
Ideal experience
- Experience in a complex sales and account management capacity
- Experience in the IT and Managed Services industry
- Bachelor's degree preferred
Seniority level: Associate
Employment type: Fullâtime
Job function: Sales and Business Development
Industries: IT Services and IT Consulting
Account Manager in West Bromwich employer: Zenzero
Contact Detail:
Zenzero Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Account Manager in West Bromwich
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and donât be shy about reaching out to potential contacts on LinkedIn. The more connections we make, the better our chances of landing that Account Manager role.
â¨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, highlight your experience in sales and account management. Share specific examples of how you've built relationships and met targets. We want them to see how you can bring value to their team!
â¨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itâs a great opportunity to reiterate why youâre the perfect fit for the Account Manager position.
â¨Tip Number 4
Apply through our website! Weâve got all the latest job openings listed there, and applying directly can sometimes give you an edge. Plus, it shows youâre genuinely interested in being part of our team at Zenzero. Letâs get you that dream job!
We think you need these skills to ace Account Manager in West Bromwich
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in sales and account management, especially in the IT and Managed Services industry. We want to see how you can build those long-term relationships with customers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how you can contribute to our team. Mention specific examples of how you've met or exceeded sales targets in the past.
Showcase Your Customer Service Skills: Since customer service is key for this role, make sure to include any relevant experiences that demonstrate your ability to assess customer needs and provide top-notch service. We love seeing candidates who truly understand the importance of customer satisfaction!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. Itâs super easy, and youâll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Zenzero
â¨Know Your Customers
Before the interview, research the companyâs existing customer base and their needs. Understanding who they serve and how you can enhance those relationships will show your potential employer that you're proactive and ready to hit the ground running.
â¨Showcase Your Sales Skills
Prepare specific examples of how you've successfully managed accounts or closed deals in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
â¨Familiarise Yourself with CRM Tools
Since maintaining CRM activities is part of the role, brush up on any relevant CRM software youâve used before. Be ready to discuss how youâve leveraged these tools to track sales leads and manage customer relationships effectively.
â¨Ask Insightful Questions
Prepare thoughtful questions about the company's sales strategies and customer engagement practices. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals.