Zenzero in the UK is seeking a Senior Service Desk Engineer to own complex, VIP incidents and help elevate the wider Service Desk team. You’ll mentor peers, drive high-quality support, and ensure SLA/KPI targets are met with clear customer communication.
Join a fast-growing MSP with strong Microsoft expertise, security focus, and a collaborative culture across multiple offices. On-site role with opportunities to lead initiatives and improve service delivery.
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Senior Service Desk Engineer — VIP Incident Lead & Mentor in Stratford-upon-Avon employer: Zenzero
Zenzero is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to thrive in a fast-growth tech environment. With a strong focus on employee development, we offer numerous growth opportunities and encourage continual learning, ensuring that our team members are equipped to drive service excellence. Located in a vibrant area, our workplace promotes innovation and teamwork, making it an ideal setting for professionals passionate about IT service delivery.
