Senior Service Desk Engineer — Proactive IT Support Lead

A leading technology service provider in the United Kingdom seeks a Senior Service Desk Engineer. This critical role demands providing exceptional service desk support to clients across various platforms. Responsibilities include resolving user issues, managing tickets, and ensuring strong communication with customers. Candidates must demonstrate strong technical skills, an ability to maintain professional communication, and meet performance targets. This position offers a chance to enhance customer satisfaction and improve service delivery standards. #J-18808-Ljbffr