At a Glance
- Tasks: Manage infrastructure monitoring and backup systems for diverse clients in a remote role.
- Company: Join a growing Managed Service Provider (MSP) team focused on innovative tech solutions.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values collaboration and proactive problem-solving.
- Qualifications: Experience with monitoring tools, scripting, and cloud platforms is essential.
- Other info: Certifications in Azure or networking are a plus; knowledge of compliance standards is beneficial.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking an experienced and detail-oriented Senior Infrastructure Monitoring Engineer to join our growing MSP team. In this client-facing role, you will be responsible for managing infrastructure monitoring, backup systems, and remote management tools across a diverse client base.
- Oversee monitoring and alerting infrastructure across multiple client environments, ensuring alerts are efficiently triaged and addressed via ticketing systems.
- Administer and support backup and disaster recovery solutions including Acronis, Datto, and Azure Backup, with regular validation and recovery testing.
- Configure, maintain, and optimize Remote Monitoring and Management (RMM) tools ConnectWise Asio including scripting, alert policies, patch management, and automation workflows.
- Tune monitoring platforms to reduce noise and increase issue visibility.
- Analyze logs, metrics, and performance data to proactively identify and remediate infrastructure issues.
- Collaborate closely with the secure networks, service desk, and technical teams for escalations and high-priority incident resolution.
- Build and maintain client-specific dashboards and reports reflecting system health, performance, and backup status.
- Document procedures, standards, and best practices for monitoring, backup, and RMM administration.
- Experience managing monitoring tools in multi-tenant environments.
- Working knowledge of Windows Server and Linux, cloud platforms (especially Azure), and networking fundamentals.
- Scripting experience (PowerShell, Bash, or Python) for task automation and custom RMM scripting.
- Certifications such as Microsoft Azure Administrator, CompTIA Server+/Network+, or vendor-specific RMM certifications.
- Understanding of compliance standards (HIPAA, SOC 2, GDPR) and how they relate to monitoring and backups.
Senior Network Engineer - Remote working employer: Zenzero
Contact Detail:
Zenzero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Network Engineer - Remote working
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Acronis, Datto, and Azure Backup. Having hands-on experience or even a solid understanding of these platforms will give you an edge during interviews.
✨Tip Number 2
Showcase your scripting skills by preparing examples of how you've used PowerShell, Bash, or Python to automate tasks in previous roles. Be ready to discuss these examples in detail, as practical knowledge is highly valued.
✨Tip Number 3
Highlight your experience in multi-tenant environments and your ability to manage monitoring tools across diverse client bases. This will demonstrate your capability to handle the responsibilities outlined in the role effectively.
✨Tip Number 4
Prepare to discuss compliance standards like HIPAA, SOC 2, and GDPR, and how they relate to monitoring and backups. Understanding these regulations will show that you are not only technically proficient but also aware of the broader implications of your work.
We think you need these skills to ace Senior Network Engineer - Remote working
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in infrastructure monitoring, backup systems, and remote management tools. Emphasise any specific tools you've worked with, such as Acronis, Datto, or Azure Backup.
Craft a Compelling Cover Letter: In your cover letter, explain why you're a great fit for the Senior Infrastructure Monitoring Engineer role. Mention your experience with multi-tenant environments and your knowledge of compliance standards like HIPAA and GDPR.
Showcase Your Technical Skills: Be specific about your technical skills in scripting (PowerShell, Bash, or Python) and your familiarity with Windows Server, Linux, and cloud platforms. Provide examples of how you've used these skills to solve problems in previous roles.
Highlight Collaboration Experience: Since this role involves working closely with various teams, include examples of past collaborations. Describe how you’ve effectively communicated with technical teams and contributed to high-priority incident resolutions.
How to prepare for a job interview at Zenzero
✨Showcase Your Technical Skills
Be prepared to discuss your experience with infrastructure monitoring tools and backup systems. Highlight specific projects where you've successfully managed these technologies, especially in multi-tenant environments.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your ability to triage alerts and resolve issues. Use examples from your past work to illustrate how you proactively identified and remediated infrastructure problems.
✨Familiarise Yourself with Compliance Standards
Understand the compliance standards relevant to the role, such as HIPAA, SOC 2, and GDPR. Be ready to discuss how these standards impact monitoring and backup processes in your previous roles.
✨Prepare for Collaboration Questions
Since this role involves working closely with various teams, think of examples that demonstrate your ability to collaborate effectively. Discuss how you've worked with technical teams or service desks to resolve high-priority incidents.