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- Tasks: Manage infrastructure monitoring and backup systems for diverse clients in a fully remote role.
- Company: Join a growing Managed Service Provider (MSP) team focused on innovative tech solutions.
- Benefits: Enjoy the flexibility of fully remote work and opportunities for professional growth.
- Why this job: Be part of a dynamic team, tackling real-world challenges while enhancing your technical skills.
- Qualifications: Experience with monitoring tools, scripting, and cloud platforms; relevant certifications preferred.
- Other info: Ideal for tech-savvy individuals eager to make an impact in a collaborative environment.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking an experienced and detail-oriented Senior Infrastructure Monitoring Engineer to join our growing MSP team. In this client-facing role, you will be responsible for managing infrastructure monitoring, backup systems, and remote management tools across a diverse client base.
- Oversee monitoring and alerting infrastructure across multiple client environments, ensuring alerts are efficiently triaged and addressed via ticketing systems.
- Administer and support backup and disaster recovery solutions including Acronis, Datto, and Azure Backup, with regular validation and recovery testing.
- Configure, maintain, and optimize Remote Monitoring and Management (RMM) tools ConnectWise Asio including scripting, alert policies, patch management, and automation workflows.
- Tune monitoring platforms to reduce noise and increase issue visibility.
- Analyze logs, metrics, and performance data to proactively identify and remediate infrastructure issues.
- Collaborate closely with the secure networks, service desk, and technical teams for escalations and high-priority incident resolution.
- Build and maintain client-specific dashboards and reports reflecting system health, performance, and backup status.
- Document procedures, standards, and best practices for monitoring, backup, and RMM administration.
- Experience managing monitoring tools in multi-tenant environments.
- Working knowledge of Windows Server and Linux, cloud platforms (especially Azure), and networking fundamentals.
- Scripting experience (PowerShell, Bash, or Python) for task automation and custom RMM scripting.
- Certifications such as Microsoft Azure Administrator, CompTIA Server+/Network+, or vendor-specific RMM certifications.
- Understanding of compliance standards (HIPAA, SOC 2, GDPR) and how they relate to monitoring and backups.
Senior Network Engineer (Fully remote) employer: Zenzero
Contact Detail:
Zenzero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Network Engineer (Fully remote)
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Acronis, Datto, Azure Backup, and ConnectWise Asio. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've proactively identified and resolved infrastructure issues in previous roles. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Tip Number 3
Network with professionals in the field, especially those who work with multi-tenant environments or have experience with compliance standards like HIPAA and GDPR. Engaging with industry peers can provide insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your scripting experience in detail, particularly with PowerShell, Bash, or Python. Be ready to explain how you've used scripting for task automation and custom RMM scripting in past positions.
We think you need these skills to ace Senior Network Engineer (Fully remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in infrastructure monitoring, backup systems, and remote management tools. Emphasise any specific tools you've used, such as Acronis or Datto, and mention your scripting skills in PowerShell, Bash, or Python.
Craft a Compelling Cover Letter: In your cover letter, explain why you're a great fit for the Senior Infrastructure Monitoring Engineer role. Discuss your experience with multi-tenant environments and how you’ve successfully managed monitoring tools in the past. Show enthusiasm for working in a client-facing role.
Highlight Certifications: If you have certifications like Microsoft Azure Administrator or CompTIA Server+/Network+, make sure to include them prominently in your application. These credentials can set you apart from other candidates.
Showcase Problem-Solving Skills: Provide examples of how you've proactively identified and resolved infrastructure issues in previous roles. Use specific metrics or outcomes to demonstrate your impact, especially in relation to alert triaging and incident resolution.
How to prepare for a job interview at Zenzero
✨Showcase Your Technical Skills
Be prepared to discuss your experience with infrastructure monitoring tools and backup systems. Highlight specific projects where you've successfully managed these technologies, especially in multi-tenant environments.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your ability to troubleshoot and resolve issues. Share examples of how you've proactively identified and remediated infrastructure problems in the past.
✨Familiarise Yourself with Compliance Standards
Understand the compliance standards relevant to the role, such as HIPAA, SOC 2, and GDPR. Be ready to discuss how these standards impact monitoring and backup processes in your previous roles.
✨Prepare for Client-Facing Scenarios
Since this is a client-facing role, think about how you would communicate technical information to non-technical clients. Practice explaining complex concepts in simple terms to demonstrate your communication skills.
