At a Glance
- Tasks: Support customers by building, configuring devices, and performing installations on-site.
- Company: Join Zenzero, a dynamic company focused on end-user tech solutions.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for growth.
- Other info: Exciting role with potential for leadership and career advancement.
- Why this job: Be part of a team that makes technology work for people every day.
- Qualifications: Experience in Managed Services, knowledge of Microsoft 365 and Azure required.
The predicted salary is between 30000 - 40000 £ per year.
Zenzero is seeking a Field Services team member in Greater London to provide support to customers and their end-users.
Responsibilities include:
- Building and configuring devices
- Visiting customer sites for installations and upgrades
- Ensuring that SLAs are met
Ideal candidates will have:
- Experience working in a Managed Services environment
- Knowledge of Microsoft 365, Azure, and ITIL practices
- Strong troubleshooting, team working, and leadership skills
On-Site IT Field Engineer - End-User Tech & Installations employer: Zenzero
Contact Detail:
Zenzero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Field Engineer - End-User Tech & Installations
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Greater London. It's a great way to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past installations and configurations. This can really set you apart from other candidates when you're chatting with hiring managers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to ITIL practices and troubleshooting scenarios. We want you to feel confident when discussing your experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace On-Site IT Field Engineer - End-User Tech & Installations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Managed Services and your knowledge of Microsoft 365 and Azure. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the On-Site IT Field Engineer role. Share specific examples of your troubleshooting skills and any leadership experiences that demonstrate your ability to work well in a team.
Showcase Your Problem-Solving Skills: In your application, highlight instances where you've successfully resolved technical issues or improved processes. We love candidates who can think on their feet and tackle challenges head-on, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Zenzero
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure, and ITIL practices. Be ready to discuss how you've used these technologies in past roles, as well as any troubleshooting experiences you've had. This will show that you're not just familiar with the tools, but that you can effectively apply them in real-world scenarios.
✨Showcase Your Customer Service Skills
Since the role involves visiting customer sites, it's crucial to demonstrate your ability to communicate effectively with end-users. Prepare examples of how you've handled customer interactions in the past, especially when resolving issues or managing expectations. This will highlight your strong customer service skills.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to installations and upgrades. Think about how you would approach common challenges, such as meeting SLAs under pressure or dealing with unexpected technical issues. Practising these scenarios can help you articulate your thought process during the interview.
✨Emphasise Teamwork and Leadership
Zenzero values strong teamwork and leadership skills, so be prepared to discuss your experiences working in a team environment. Share specific examples where you took the lead on a project or collaborated effectively with colleagues to achieve a common goal. This will demonstrate that you can thrive in their Managed Services environment.