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- Tasks: Manage daily IT service operations and ensure top-notch service delivery.
- Company: Leading midmarket MSP in the UK with a focus on innovation.
- Benefits: Competitive salary, career growth, and a chance to make an impact.
- Why this job: Shape service delivery and enhance customer satisfaction in a dynamic setting.
- Qualifications: Experience with ITIL, strong analytical skills, and project management background.
- Other info: Fast-paced environment with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
A leading midmarket MSP in the UK seeks a passionate individual for service management. The role involves day-to-day management of service operations, ensuring SLA compliance, and leading IT service reviews.
Ideal candidates will have:
- Extensive experience with ITIL
- Strong analytical skills
- Project management background
A relevant bachelor's degree is required. This position offers the opportunity to influence the service delivery function and contribute to customer satisfaction in a fast-paced environment.
Strategic IT Service Delivery Leader in Leeds employer: Zenzero
Contact Detail:
Zenzero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic IT Service Delivery Leader in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its service delivery approach. Be ready to discuss how your experience with ITIL and project management can help them achieve their goals.
✨Tip Number 3
Showcase your analytical skills during interviews. Bring examples of how you've used data to improve service operations or customer satisfaction in previous roles. Numbers speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to make an impact in service management.
We think you need these skills to ace Strategic IT Service Delivery Leader in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ITIL and project management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements in service operations!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about service management and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Analytical Skills: Since strong analytical skills are key for this role, include examples of how you've used data to drive decisions or improve service delivery in your previous roles. We love seeing numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Zenzero
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in service management and SLA compliance. This will show that you’re not just familiar with the framework but can also leverage it effectively.
✨Showcase Your Analytical Skills
Prepare examples that highlight your strong analytical skills. Think of situations where you’ve used data to drive decisions or improve service delivery. Being able to articulate these experiences will demonstrate your capability to influence the service delivery function.
✨Project Management Experience is Key
Since the role involves project management, be ready to discuss specific projects you’ve led or contributed to. Focus on your approach to managing timelines, resources, and stakeholder communication. This will help the interviewers see how you can handle the fast-paced environment they mentioned.
✨Understand Their Business and Culture
Do some research on the company’s values and culture. Understanding their mission and how they operate will allow you to tailor your responses to align with their goals. It shows genuine interest and helps you stand out as a candidate who is not just looking for any job, but the right fit.
