A technology services company in the UK is seeking a Service Desk Engineer to provide high-quality support to clients. This role involves resolving customer issues on first contact, managing tickets across various channels, and maintaining professional communication standards. Candidates must demonstrate technical capability, hold relevant certifications, and possess strong interpersonal and English communication skills. The position aims to ensure adherence to performance targets and foster positive customer experiences. #J-18808-Ljbffr
Customer-Centric Service Desk Engineer in Leeds employer: Zenzero
Zenzero is an exceptional employer that prioritises a people-first culture while delivering innovative IT solutions. With recognition as the Nationwide Managed IT Services Company of the Year 2024, employees benefit from a dynamic work environment in the Midlands, where they can grow their careers through meaningful projects and collaboration with talented professionals. The company fosters continuous learning and development, ensuring that team members are equipped to excel in their roles and contribute to the success of both clients and the organisation.