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- Tasks: Lead the development and delivery of Microsoft Dynamics 365 Business Central solutions.
- Company: Join a dynamic team focused on innovative technology solutions.
- Benefits: Enjoy competitive salary, flexible working options, and professional growth opportunities.
- Why this job: Be at the forefront of tech innovation while making a real impact for clients.
- Qualifications: Mid-senior level experience in IT with strong leadership and client engagement skills.
- Other info: This is a full-time role based in Hertfordshire, England.
The predicted salary is between 48000 - 84000 ÂŁ per year.
2 days ago Be among the first 25 applicants
To lead the development, delivery, and commercial success of our Microsoft Dynamics 365 Business Central solutions across the organisation’s service portfolio. This role combines strategic solution definition, architecture leadership, presales engagement, support structure, and P&L ownership to ensure that our Dynamics Business Central offerings are robust, scalable, and aligned with both client needs and internal growth objectives. The Head of Dynamics Business Central Team will act as the primary interface between our commercial team, customers, internal teams, and technology partners.
Responsibilities:
Presales Engagement & High Level Solution Design
- Work closely with the sales team to understand client financial, operational, and supply chain requirements, translating them into tailored Microsoft Dynamics 365 Business Central solutions.
- Prepare and deliver demonstrations, proposals, and high level scoping documents showcasing the capabilities and benefits of Business Central.
- Lead discovery workshops with clients to gather comprehensive functional and technical requirements, shaping solution strategies and roadmaps.
- Support and lead the implementation team to design scalable, secure, and cost-effective Dynamics 365 Business Central architectures, incorporating integrations with other Microsoft Dynamics apps (e.g., Sales, Customer Service) and third-party systems where appropriate.
- Lead the implementation team to develop architecture diagrams, functional specifications, and phased implementation plans tailored to client environments and business goals.
- Estimate project scope, effort, budget, and resource requirements in coordination with the project management and finance teams to meet client budgets
Project Delivery
- Lead or oversee the successful implementation of Business Central solutions, ensuring projects are delivered on time, within budget, and to high-quality standards.
- Act as the voice of the client in board meetings and decide on go/no go decision points throughout implementation
- Oversee the transition into support through strong client engagement and acceptance into service
Client Relationship & Support
- Serve as a trusted advisor to clients throughout delivery and post-implementation, providing strategic guidance on optimising Business Central and adopting new functionality.
- Provide technical leadership and mentorship to consultants, developers, and support engineers, building deep internal expertise within the Business Central team.
- Engage proactively with client stakeholders to gather feedback, measure satisfaction, and identify opportunities for continuous improvement or additional services.
Collaboration & Internal Contributions
- Collaborate with other product, infrastructure, and security teams to ensure Business Central solutions integrate seamlessly with clients’ broader IT ecosystems and with other services offered by the organisation.
- Own the commercial performance (P&L) of the Dynamics Business Central portfolio, monitoring financial outcomes and driving continuous improvement of delivery efficiency and solution profitability.
- Contribute to the development and maintenance of reusable assets, templates, and documentation to improve delivery consistency, reduce implementation timelines, and promote best practices across the team.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Head of Dynamics Business Central employer: Zenzero
Contact Detail:
Zenzero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Dynamics Business Central
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 Business Central and its features. Understanding the platform inside out will help you engage effectively with clients and demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the Dynamics community. Attend relevant webinars, workshops, or local meetups to connect with others in the field, which can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in leading teams and managing projects. Be ready to share specific examples of how you've successfully delivered similar solutions, as this will showcase your leadership capabilities.
✨Tip Number 4
Research the company’s current Dynamics offerings and any recent projects. This knowledge will allow you to tailor your conversations and demonstrate your genuine interest in their business and how you can contribute.
We think you need these skills to ace Head of Dynamics Business Central
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Dynamics Business Central position. Tailor your application to highlight relevant experience in presales engagement, solution design, and project delivery.
Craft a Compelling CV: Your CV should clearly showcase your experience with Microsoft Dynamics 365 Business Central, including specific projects you've led or contributed to. Use quantifiable achievements to demonstrate your impact, such as successful project completions or improvements in client satisfaction.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Highlight your strategic vision for Dynamics Business Central solutions and how your leadership can drive commercial success. Be sure to mention your ability to collaborate with various teams and clients.
Prepare for Interviews: If selected for an interview, prepare to discuss your approach to solution architecture and client engagement. Be ready to provide examples of how you've successfully led teams and managed client relationships in previous roles.
How to prepare for a job interview at Zenzero
✨Understand the Product Inside Out
Make sure you have a deep understanding of Microsoft Dynamics 365 Business Central. Familiarise yourself with its features, benefits, and how it integrates with other Microsoft applications. This knowledge will help you articulate how you can lead the development and delivery of these solutions effectively.
✨Showcase Your Strategic Thinking
Prepare to discuss your experience in strategic solution definition and architecture leadership. Be ready to provide examples of how you've successfully translated client requirements into tailored solutions, and how you’ve led teams to deliver projects on time and within budget.
✨Demonstrate Client Engagement Skills
Highlight your ability to build strong relationships with clients. Share specific instances where you acted as a trusted advisor, gathered feedback, and identified opportunities for improvement. This will show that you understand the importance of client satisfaction in the role.
✨Prepare for Technical Leadership Questions
Expect questions about your technical leadership and mentorship experience. Be prepared to discuss how you've guided teams in developing scalable and secure architectures, and how you’ve contributed to building internal expertise within your previous teams.
