At a Glance
- Tasks: Build strong relationships with customers and drive sales growth.
- Company: Join a dynamic sales team at Zenzero, a leader in IT and Managed Services.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Why this job: Make a real impact by helping clients succeed while growing your career.
- Qualifications: Experience in sales and account management, preferably in IT.
- Other info: Exciting networking opportunities and a supportive team environment.
The predicted salary is between 30000 - 40000 £ per year.
As part of a growing sales team, you will work with our Account Management team to create long-term, trusting relationships with our customers. The role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Responsibilities
- Actively pursue relationships with the existing customer base
- Plan and execute direct marketing and sales activities to achieve and develop sales of services within the customer base
- Provide timely and accurate response to customers’ required proposal and/or bid requests
- Propose and present new solutions, promoting Zenzero and the products and services that are offered
- Follow up on all sales leads and requests in a timely and effective manner
- Meet or beat sales targets
- Prepare an annual sales and account management plan and consistently refine throughout the year, usually on a quarterly basis
- Maintain CRM activities, opportunities and forecasting
- Attend handover and kick-off meetings with operations when required
- Attend and participate in sales and account management meetings
- Attend external meetings and networking functions as needed
- Travel as needed to meet with existing and prospective customers
What you’ll need to be successful
- Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources.
- Customer and Personal Service: knowledge of principles and processes for providing quality customer services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
- Sales and Marketing: knowledge of principles and methods for showing, promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques and sales systems.
Ideal experience
- Experience in a complex sales and account management capacity
- Experience in the IT and Managed Services industry
- Bachelor's degree preferred
Account Manager in Coventry employer: Zenzero
Contact Detail:
Zenzero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Coventry
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show your personality! When you get the chance for an interview or a casual chat, let your true self shine through. Companies want to see how you fit into their culture, so don’t hold back on sharing your passion for account management and customer service.
✨Tip Number 3
Follow up after meetings or interviews. A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really keen on joining our team at StudySmarter.
We think you need these skills to ace Account Manager in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your experience in sales and account management, especially in the IT and Managed Services industry, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about building long-term relationships with customers and how you can contribute to our sales team. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to meet or beat sales targets. Numbers speak volumes, so if you’ve increased sales or improved customer satisfaction, make sure we see it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows us you’re keen to join StudySmarter!
How to prepare for a job interview at Zenzero
✨Know Your Customers
Before the interview, research the company’s existing customer base and their needs. Understanding who they serve and how you can enhance those relationships will show that you're proactive and ready to hit the ground running.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully managed accounts or closed deals in the past. Use metrics to highlight your achievements, like sales targets met or exceeded, to demonstrate your capability in driving results.
✨Be Ready to Discuss Solutions
Think about potential solutions you could propose for the company’s customers. Be prepared to discuss how you would approach developing new business from existing clients and what strategies you would employ to attract new ones.
✨Engage with Questions
Prepare thoughtful questions about the company's sales strategies and customer service principles. This not only shows your interest but also gives you insight into how you can align your skills with their goals.