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- Tasks: Join us as a Business Services Coordinator, supporting daily operations and client interactions.
- Company: We are a dynamic company based in Poole, dedicated to delivering exceptional service.
- Benefits: Enjoy a vibrant work environment, opportunities for growth, and team engagement events.
- Why this job: This role offers a chance to develop your skills while making a real impact on our team culture.
- Qualifications: You need 2 years of experience, GCSEs in Maths and English, and strong communication skills.
- Other info: Familiarity with Xero or finance systems is a plus!
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a talented, driven and passionate Operations Coordinator to join our team. The role will be based in our Poole office. The successful applicant will provide a high standard of service to clients and our internal teams while supporting the Business Services Manager with the day-to-day running of the back-office and finance functions. The role would suit someone who has a creative flair, a keen eye for detail and enjoys getting involved in the finer points of the job.
Key Responsibilities
- Supporting the team with administration and general office management
- Being the first point of contact for visitors and clients at our office, ensuring the reception area and office is well presented
- Managing office supplies and placing orders
- Researching and booking of travel and accommodation
- Assisting with employee engagement initiatives, including feedback surveys and workplace improvements
- Coordinating company events to enhance team engagement and morale
- Assisting with HR-related tasks, including employee onboarding, offboarding, and benefits administration
- Liaising with external providers to manage internal contracts
- Working on internal and external requests via our PSA system
- Answering client queries and coordinating responses
- Involvement with maintaining billing records and raising invoices
- Assisting with expense claims and help with other finance tasks as required
- Supporting with business improvement projects
- Processing orders and raising projects, working closely with the sales, project and procurement teams
- Promote and comply with Health & Safety policy and procedures
- Follow policies and procedures to comply with QuoStar's ISO20000 and ISO27001 accreditations
- Maintaining internal records and creating policies and procedures
Essential experience, skills and qualifications
- A minimum of 2 years’ experience in a similar role/environment
- GCSEs grade C and above, including Maths and English or equivalent
- Very good written and oral communication skills
- Organisational and problem solving skills
- Ability to multi-task, adapt to changes quickly and use initiative to deliver work
- Sound knowledge of MS Office applications (Outlook, Word, Excel, PowerPoint)
Desirable experience, skills and qualifications
- A-levels or equivalent
- Experience of working with Xero, ERP or finance systems
Business Services Coordinator employer: Zenzero
Contact Detail:
Zenzero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Services Coordinator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Xero and ERP systems. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will help you illustrate your ability to multi-task and adapt quickly, which is crucial for the Business Services Coordinator position.
✨Tip Number 3
Research our company culture and values, and think about how you can contribute to employee engagement initiatives. Being able to discuss ideas for enhancing team morale during your interview will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience in client-facing roles, as being the first point of contact for visitors and clients is a key responsibility. Highlight any relevant experiences where you provided excellent service or resolved client queries effectively.
We think you need these skills to ace Business Services Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Services Coordinator role. Emphasise your organisational skills, attention to detail, and any experience in office management or finance functions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific responsibilities from the job description that excite you and explain how your background makes you a great fit for the position.
Highlight Relevant Experience: In your application, focus on your previous roles that involved administration, client interaction, and team support. Use concrete examples to demonstrate your problem-solving abilities and how you've contributed to team engagement initiatives.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Business Services Coordinator role.
How to prepare for a job interview at Zenzero
✨Showcase Your Organisational Skills
As a Business Services Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experience where you successfully organised events or managed office supplies, highlighting your attention to detail.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing your previous experiences. Be ready to answer questions about how you've handled client queries or internal communications.
✨Demonstrate Your Problem-Solving Abilities
Employers value candidates who can think on their feet. Prepare to discuss specific challenges you've faced in previous roles and how you resolved them. This will show your potential employer that you can adapt and find solutions in a fast-paced environment.
✨Familiarise Yourself with Relevant Software
Since the role requires knowledge of MS Office and possibly finance systems like Xero, brush up on these applications before the interview. Be prepared to discuss your proficiency and any relevant projects where you utilised these tools effectively.
