At a Glance
- Tasks: Build strong relationships with clients and drive sales growth.
- Company: Join a dynamic IT services company focused on innovation.
- Benefits: Full-time role with competitive salary and career development opportunities.
- Why this job: Make an impact by connecting clients with cutting-edge solutions.
- Qualifications: Experience in sales and account management, preferably in IT.
- Other info: Exciting networking opportunities and a supportive team environment.
The predicted salary is between 28800 - 43200 £ per year.
Account Manager
As part of a growing sales team, you will work with our Account Management team to create long‑term, trusting relationships with our customers. The role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Responsibilities
- Actively pursue relationships with the existing customer base
- Plan and execute direct marketing and sales activities to achieve and develop sales of services within the customer base
- Provide timely and accurate response to customers’ required proposal and/or bid requests
- Propose and present new solutions, promoting Zenzero and the products and services that are offered
- Follow up on all sales leads and requests in a timely and effective manner
- Meet or beat sales targets
- Prepare an annual sales and account management plan and consistently refine throughout the year, usually on a quarterly basis
- Maintain CRM activities, opportunities and forecasting
- Attend handover and kick‑off meetings with operations when required
- Attend and participate in sales and account management meetings
- Attend external meetings and networking functions as needed
- Travel as needed to meet with existing and prospective customers.
What you’ll need to be successful
- Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources.
- Customer and Personal Service: knowledge of principles and processes for providing quality customer services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
- Sales and Marketing: knowledge of principles and methods for showing, promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques and sales systems.
Ideal experience
- Experience in a complex sales and account management capacity
- Experience in the IT and Managed Services industry
- Bachelor\’s degree preferred
Seniority level
- Associate
Employment type
- Full‑time
Job function
- Sales and Business Development
Industries
- IT Services and IT Consulting
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Account Manager employer: Zenzero
Contact Detail:
Zenzero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Be proactive in your job search. Instead of waiting for job postings, reach out directly to companies you admire. Send them a message expressing your interest in their work and how you could contribute. We love seeing initiative!
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your skills align with their needs. We want to see that you’re genuinely interested in the role and ready to hit the ground running!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you’re enthusiastic about the opportunity and keeps you fresh in their minds. We’re all about making connections!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your experience in sales and account management, especially in the IT and Managed Services industry, to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about building long-term relationships with customers and how you can contribute to our sales team. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements. Did you meet or exceed sales targets? Share those numbers! We love to see how you’ve made an impact in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Zenzero
✨Know Your Customers
Before the interview, research the company’s existing customer base and their needs. Understanding who they serve will help you demonstrate how you can build long-term relationships and provide tailored solutions.
✨Showcase Your Sales Skills
Prepare to discuss specific sales techniques you've used in the past. Bring examples of how you've met or exceeded sales targets, and be ready to explain your approach to developing new business from existing clients.
✨Familiarise Yourself with CRM Tools
Since maintaining CRM activities is crucial for this role, brush up on any relevant CRM software you’ve used. Be prepared to discuss how you’ve leveraged these tools to manage customer relationships and track sales opportunities.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's sales strategies and customer service principles. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.