At a Glance
- Tasks: Manage and maintain core infrastructure, monitor alerts, and resolve issues efficiently.
- Company: Join a forward-thinking tech company with a focus on innovation and teamwork.
- Benefits: Flexible remote or hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with excellent career advancement opportunities.
- Why this job: Be at the forefront of technology, solving real-world problems in a dynamic environment.
- Qualifications: Experience with virtualisation, backup solutions, and strong problem-solving skills.
The predicted salary is between 60000 - 80000 £ per year.
This role can be worked remotely or in a hybrid capacity from any one of our offices in the UK or SA. The role of Infrastructure Monitoring Engineer is to manage and maintain the core infrastructure of our customers' environments. You will be responsible for monitoring alerts as they come in and validating, rectifying, and elevating where appropriate to resolve alerts within a timely manner in order to meet SLAs. You will also be a technical escalation point for backup-related issues.
Job requirements:
- Virtualisation – HYPERV, Azure and VMWare
- Dell and HP monitoring services such as iLO/iDrac/OMSA
- Experience with Connectwise Product stack (Manage/Automate/Asio) or other ITSM tooling
- Backup solutions for both 365 (SaaS) and BCDR environments including Acronis, Veeam and Datto
- Ability to work within a team and collaborate with other departments and stakeholders
- Able to make judgements on escalation needs and prioritise workloads
- Problem solving
Job responsibilities:
- Dealing with alerts for core infrastructure primarily including backup alerts and storage alerts including disk space and disk health alerts, both physical and virtual, across on-premise and network devices.
- Performing backup restores using multiple backup solutions.
- Involved with backup-related projects from pre-sales and scoping to implementing backup solutions and disaster recovery scenario testing.
- Dealing with hardware monitoring alerts including RAM, network, power and virtualisation issues.
- Reviewing and updating documentation where necessary.
- Escalating tickets to appropriate teams after performing initial validation and investigation.
- Ensure tickets are populated with accurate notes of work carried out.
Infrastructure Monitoring Engineer in London employer: Zenzero Solutions
As an Infrastructure Monitoring Engineer with us, you'll join a dynamic team that values collaboration and innovation, whether you choose to work remotely or in a hybrid model from our UK or SA offices. We offer a supportive work culture that prioritises employee growth through continuous learning opportunities and access to cutting-edge technologies, ensuring you can thrive in your role while contributing to meaningful projects that impact our customers' environments.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Monitoring Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Zenzero Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Zenzero Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Zenzero Solutions!
✨Direct Apply to Zenzero Solutions
Let's not forget to apply directly through the Zenzero Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Monitoring Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Zenzero Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Zenzero Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Zenzero Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
