At a Glance
- Tasks: Manage and maintain core infrastructure, monitor alerts, and resolve issues efficiently.
- Company: Dynamic tech company offering remote and hybrid work options.
- Benefits: Flexible working arrangements, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on teamwork and communication.
- Why this job: Join a team where your problem-solving skills make a real difference in customer environments.
- Qualifications: Experience with virtualisation, ITSM tools, and backup solutions required.
The predicted salary is between 40000 - 50000 £ per year.
This role can be worked remotely or in a hybrid capacity from any one of our offices in the UK or SA. The role of Infrastructure Monitoring Engineer is to manage and maintain the core infrastructure of our customers' environments. You will be responsible for monitoring alerts as they come in and validating, rectifying, and escalating where appropriate to resolve alerts within a timely manner in order to meet SLAs. You will also be a technical escalation point for backup-related issues.
Requirements:
- Virtualisation – HYPERV, Azure and VMWare
- Dell and HP monitoring services such as iLO/iDrac/OMSA
- Experience with Connectwise Product stack (Manage/Automate/Asio) or other ITSM tooling
- Backup solutions for both 365 (SaaS) and BCDR environments including Acronis, Veeam and Datto
- Ability to work within a team and collaborate with other departments and stakeholders
- Good communication skills
- Able to make judgements on escalation needs and prioritise workloads
- Problem solving
- Positive attitude
Infrastructure Monitoring Engineer employer: Zenzero Solutions
As an Infrastructure Monitoring Engineer with us, you'll thrive in a dynamic work environment that champions collaboration and innovation, whether you choose to work remotely or in a hybrid model from our UK or SA offices. We offer competitive benefits, a supportive culture that prioritises employee growth, and unique opportunities to engage with cutting-edge technologies, ensuring your career development is as robust as the infrastructure you help maintain.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Monitoring Engineer
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry and let them know you're on the hunt for an Infrastructure Monitoring Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills. Make sure you can confidently discuss virtualisation technologies like HYPERV, Azure, and VMWare. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t forget to highlight your problem-solving abilities during interviews. Share specific examples of how you've tackled issues in the past, especially with backup solutions like Acronis or Veeam. This will show employers you’re the right fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Infrastructure Monitoring Engineer position!
We think you need these skills to ace Infrastructure Monitoring Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with virtualisation technologies like HYPERV, Azure, and VMWare. We want to see how your skills align with the role of Infrastructure Monitoring Engineer, so don’t hold back on showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about infrastructure monitoring and how your problem-solving skills can help us meet our SLAs. Keep it engaging and personal – we love to see your personality!
Showcase Your Technical Skills:Don’t forget to mention your experience with Dell and HP monitoring services, as well as any ITSM tools like Connectwise. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Zenzero Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of virtualisation technologies like HYPERV, Azure, and VMWare. Be ready to discuss how you've used these tools in past roles, as well as any specific experiences with Dell and HP monitoring services. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled issues in previous roles, especially related to backup solutions like Acronis, Veeam, or Datto. Think about times when you had to make quick decisions on escalation needs and how you prioritised workloads. This will demonstrate your ability to handle the responsibilities of the role.
✨Communicate Clearly and Confidently
Since good communication skills are a must, practice explaining complex technical concepts in simple terms. You might be asked to collaborate with other departments, so showing that you can convey information clearly will set you apart. Consider doing mock interviews with friends to refine your delivery.
✨Emphasise Team Collaboration
Be prepared to discuss how you work within a team and collaborate with stakeholders. Share specific examples of successful projects where teamwork was key. This will highlight your positive attitude and ability to contribute to a collaborative environment, which is crucial for this role.
