Zenzero Solutions in Coventry is seeking a Service Delivery Manager to oversee day-to-day operations of our customers' IT services. You will ensure SLAs are met, drive continual service improvement, and standardise best practices across our client base.
Working with the Account Manager and Service Desk leads, you will analyse service reports, manage ITIL processes, and coordinate transitions into live support.
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IT Service Delivery Manager - Flexible Hours & Benefits in Coventry employer: Zenzero Solutions
Zenzero is an exceptional employer, recognised for its rapid growth and commitment to high standards, making it a fantastic place for a Service Delivery Manager to thrive. With a strong focus on employee development, a collaborative work culture, and the opportunity to work with cutting-edge technology solutions, Zenzero offers a rewarding environment where your contributions truly make a difference. Located in the heart of the UK tech scene, employees benefit from a vibrant community and access to numerous professional growth opportunities.
