Zenzero is seeking a Service Delivery and IT Service Management professional to oversee day-to-day service operations for our customers in the UK. You will ensure SLA adherence, collaborate with the Service Desk and delivery teams, and drive continual service improvement across client engagements. You will manage major ITIL processes, conduct service reviews, and act as the main point of contact for project transitions. #J-18808-Ljbffr
Strategic IT Service Delivery Leader | SLA & ITIL Expert employer: Zenzero Solutions Ltd
Zenzero is an exceptional employer that values innovation and collaboration, providing a dynamic work environment for IT Service Delivery professionals. Located in the UK, we offer competitive benefits, a strong focus on employee development, and opportunities for career advancement within a culture that prioritises continual improvement and teamwork. Join us to make a meaningful impact while enjoying a supportive atmosphere that fosters both personal and professional growth.