Senior IT Consultant - Escalation & Service Desk Lead

Senior IT Consultant - Escalation & Service Desk Lead

Full-Time No working from home possible
Z

Zenzero Solutions Ltd, a leading UK technology partner, seeks an IT Consultant to deliver high-quality third-line support in our Guernsey service delivery team. You will own complex issues, mentor colleagues, and ensure timely updates and client communications.

You will apply strong troubleshooting, Microsoft 365/Azure expertise, and security knowledge to resolve escalated tickets and improve service levels. A proactive, customer-focused attitude is essential for success in this role.

#J-18808-Ljbffr

Senior IT Consultant - Escalation & Service Desk Lead employer: Zenzero Solutions Ltd

Zenzero is an exceptional employer that values innovation and collaboration, providing a dynamic work environment for IT Service Delivery professionals. Located in the UK, we offer competitive benefits, a strong focus on employee development, and opportunities for career advancement within a culture that prioritises continual improvement and teamwork. Join us to make a meaningful impact while enjoying a supportive atmosphere that fosters both personal and professional growth.

Z

Contact Details:

Zenzero Solutions Ltd Recruitment Team