At a Glance
- Tasks: Manage MSP service delivery, conduct reviews, and lead site visits for client accounts.
- Company: Zenzero Solutions Ltd, a fast-growing tech company focused on service excellence.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on continuous improvement and client satisfaction.
- Why this job: Join a dynamic team and make a real impact in a thriving technology environment.
- Qualifications: Experience in service delivery, strong communication, and problem-solving skills.
The predicted salary is between 60000 - 80000 £ per year.
Zenzero Solutions Ltd is seeking a Service Delivery professional to manage MSP-based service delivery across client accounts in a fast-growing technology environment.
You will conduct service reviews, produce reports, and lead weekly site visits while coordinating with field engineers and third parties to ensure SLAs are met.
The role emphasizes strong client communication, issue resolution, change management, and continuous improvement.
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We think you need these skills to ace Senior MSP Service Delivery Lead in Poole
Service Delivery Management
Client Communication
Issue Resolution
Change Management
Continuous Improvement
Report Production
Coordination with Field Engineers
