At a Glance
- Tasks: Oversee daily IT service operations and ensure top-notch service delivery for our UK customers.
- Company: Join Zenzero, a forward-thinking company focused on IT service excellence.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team dedicated to delivering exceptional IT services.
- Why this job: Lead impactful IT projects and drive continuous improvement in service delivery.
- Qualifications: Expertise in SLA management and ITIL processes is essential.
The predicted salary is between 63000 - 77000 £ per year.
Zenzero is seeking a Service Delivery and IT Service Management professional to oversee day-to-day service operations for our customers in the UK.
You will ensure SLA adherence, collaborate with the Service Desk and delivery teams, and drive continual service improvement across client engagements.
You will manage major ITIL processes, conduct service reviews, and act as the main point of contact for project transitions.
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Strategic IT Service Delivery Leader | SLA & ITIL Expert in Leeds employer: Zenzero Solutions Ltd
Zenzero is an exceptional employer that values innovation and collaboration, providing a dynamic work environment for IT Service Delivery professionals. Located in the UK, we offer competitive benefits, a strong focus on employee development, and opportunities for career advancement within a culture that prioritises continual improvement and teamwork. Join us to make a meaningful impact while enjoying a supportive atmosphere that fosters both personal and professional growth.
