Zenzero Solutions Ltd in the United Kingdom is seeking a Service Desk Manager to lead our service desk, drive KPI and SLA delivery, and ensure exceptional customer outcomes. You will manage a global team, align with service leaders, and coordinate outages with cross-functional groups.
You will combine people leadership, technical know-how, and operational discipline to strengthen service delivery and customer satisfaction across our MSP/MSSP environments.
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Service Desk Manager - Flexible Hours, Growth & Impact in Ledston employer: Zenzero Solutions Ltd
Zenzero is an exceptional employer that values innovation and collaboration, providing a dynamic work environment for IT Service Delivery professionals. Located in the UK, we offer competitive benefits, a strong focus on employee development, and opportunities for career advancement within a culture that prioritises continual improvement and teamwork. Join us to make a meaningful impact while enjoying a supportive atmosphere that fosters both personal and professional growth.
