Zenzero Solutions Ltd in the United Kingdom is seeking an experienced Service Delivery Manager to oversee day-to-day service operations for a portfolio of customers. You will drive continual service improvement and standardise best practices across the customer experience.
You will work with the Account Manager and Service Desk Team leads to ensure SLAs and contractual commitments are met, with a focus on ITIL processes and service reviews.
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Senior Service Delivery Manager – ITIL & SLAs in Coventry employer: Zenzero Solutions Ltd
Zenzero is an exceptional employer that values innovation and collaboration, providing a dynamic work environment for IT Service Delivery professionals. Located in the UK, we offer competitive benefits, a strong focus on employee development, and opportunities for career advancement within a culture that prioritises continual improvement and teamwork. Join us to make a meaningful impact while enjoying a supportive atmosphere that fosters both personal and professional growth.
