At a Glance
- Tasks: Maintain hardware and resolve technical issues to keep everything running smoothly.
- Company: Join a dynamic team focused on enhancing user experience and IT efficiency.
- Benefits: Enjoy private health insurance, generous holidays, and flexible working patterns.
- Other info: Be part of a collaborative environment with regular social events and career growth opportunities.
- Why this job: Make a real impact by improving IT processes and supporting your team.
- Qualifications: Knowledge of MDT, Apple Business Manager, and Google Workspace is essential.
The predicted salary is between 30000 - 40000 £ per year.
As an on-site End User Computing Engineer , you will be responsible for maintaining hardware and resolving technical issues efficiently to minimize downtime while ensuring the security and accuracy of IT assets.
Job Requirements
Knowledge required
- MDT
- Apple business manager
- Google Workspace
- Job Responsibilities
- Provide first-line support by troubleshooting, diagnosing, and resolving technical issues or escalating them to service desk managers, incident managers, or problem managers as needed.
- Maintain secure configuration and ensure accurate documentation of IT systems.
- Control IT assets in one or more areas, ensuring proper tracking and management.
- Verify the location and state of IT assets to maintain accountability and compliance.
- Show an awareness of process efficiency improvements and common optimization methods.
- Support specific activities aimed at improving development processes.
- Spot and identify obvious deficiencies in workflows, systems, or technical setups.
- Coach and mentor associates, sharing knowledge and best practices to enhance team capabilities.
- Collaborate with IT teams to improve support processes and enhance the overall user experience.
Benefits
- Private health insurance
- Generous holiday allowance + a day off on your birthday
- Flexible working patterns
- Enhanced pension contributions
- Regular social events across all our offices
- #J-18808-Ljbffr
Euc Engineer in Coventry employer: Zenzero Solutions Ltd
Zenzero is an exceptional employer, recognised for its commitment to a people-first culture and innovative technology solutions. With a focus on employee growth and development, Zenzero offers a dynamic work environment where you can thrive in your career while contributing to meaningful projects in the fast-paced tech industry. Located in the Midlands, this role provides the unique opportunity to engage directly with clients, ensuring that your contributions have a tangible impact on their success.
