At a Glance
- Tasks: Lead a high-performing dental practice, balancing patient care and team well-being.
- Company: Join Zental, a premium digital dental group focused on community and integrity.
- Benefits: Competitive salary, professional development, and modern work environment.
- Other info: Opportunities for growth and a culture that values mindfulness and authenticity.
- Why this job: Make a real impact in healthcare while leading a supportive team.
- Qualifications: Strong leadership skills and understanding of KPIs and financials.
The predicted salary is between 40000 - 50000 £ per year.
What Your Day Will Look Like
You Will Thrive in a role built to support a calm, high‑performing practice, balancing patient experience, team well‑being and commercial outcomes. Lead day‑to‑day practice performance across people, patients & performance. Lead and develop the multidisciplinary team, setting clear expectations and ownership. Track and manage core KPIs, including utilisation, conversion, revenue and patient experience. Partner with Treatment Coordinators and clinicians to optimise the patient journey. Oversee diary management to balance productivity with a calm, high‑quality experience. Maintain regulatory compliance and ongoing CQC readiness. Manage costs, stock and budgets in line with business targets. Own operational processes, spotting risks early and driving improvements. Resolve patient feedback and complaints with care, professionalism and pace. Support local growth through marketing activity and community engagement.
How You Can Thrive at Zental
We are looking for more than operational capability. We value leadership maturity, emotional intelligence, and integrity.
- Essential
- Strong understanding of KPIs, performance management, and commercial targets.
- Strong understanding of practice level financials, including revenue drivers, cost control, and budget oversight.
- Confident, credible leadership style with the ability to motivate, challenge and develop others.
- Experience handling people matters including performance improvement, absence management, and team development.
- Organised, structured, and solutions focused, with consistent follow through.
- Patient‑centred mindset with confidence managing concerns and complaints effectively.
- Desirable
- Management qualification or relevant leadership development.
- Previous experience in a private dental or private healthcare setting.
- Experience improving treatment conversion and patient journey performance through process and coaching.
What You Gain by Joining the Zental Community
The opportunity to lead within a premium, fully digital private dental environment. Progression pathways and ongoing development opportunities based on performance. Professional development support and access to Zental Learning Portal. DBS covered. Employee Referral Scheme with competitive referral rewards. Modern, high spec practices and systems. Dedicated Treatment Coordinators supporting ethical case acceptance and patient communication. Competitive salary based on experience and skillset.
The Culture at Zental
At Zental, our mission goes beyond dentistry, we help people live healthier, happier, and longer lives. We live by CALM, the values that define how we work and care for people:
- Community: We support one another and build uplifting, collaborative teams.
- Authenticity: We act with honesty, integrity, and compassion.
- Leadership: We take responsibility and maintain exceptionally high standards.
- Mindfulness: We stay calm, thoughtful, and solutions focused, even under pressure.
Are You Ready to Make a Change?
If you are ready to lead a high performing practice and play a key role in a growing, premium dental group, we would love to hear from you.
Multi-Site Dental Practice Manager employer: Zental
Zental is an exceptional employer that prioritises a calm and high-performing work environment, where you can lead a multidisciplinary team while enhancing patient experiences. With a strong focus on professional development, competitive salaries, and a supportive community culture, Zental offers unique opportunities for growth in a modern, fully digital private dental setting. Join us to make a meaningful impact in the lives of our patients and your career.
