At a Glance
- Tasks: Guide patients through their treatment journey and convert enquiries into accepted care.
- Company: Join ZentalDental, a premium private dental group with an Outstanding CQC rating.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Opportunity for career progression in a dynamic, ethical workplace.
- Why this job: Make a real impact in patient care while thriving in a calm, contemporary practice.
- Qualifications: Experience in high-end sales or customer-focused roles with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Join the Future of Private Dentistry at ZentalDental Sales / Treatment Co‑ordinator – Barnet - Full‑time. At Zental, we create calm, high‑performing environments where exceptional teams deliver outstanding patient care. We are seeking an experienced Dental Sales / Treatment Co‑ordinator to join our Barnet practice — a commercially driven, patient‑focused professional who excels at guiding patients through their treatment journey and converting enquiries into accepted care. This role is central to the patient experience and practice performance, ideal for someone who combines strong sales capability with warmth, professionalism, and a deep understanding of private dentistry.
About Us: Zental is a boutique, fully private dental group with an Outstanding CQC rating and an exceptional 87% score in the latest Great Place to Work survey. Our practices are designed as calm, contemporary sanctuaries — beautiful, spa‑like environments that allow you to focus on what matters most: delivering exceptional patient care. Our teams are hand‑selected for their warmth, skill, and genuine compassion. At Zental, you will feel supported, inspired, and proud of the work you do. This is a rare opportunity to join a state‑of‑the‑art private dental environment and develop your career within a high‑performing clinical team. Guided by CALM — Community, Authenticity, Leadership, Mindfulness — Zental offers a premium culture where kindness, excellence, and integrity shape every patient experience.
What Your Day Will Look Like:
- Act as the first point of contact for new patient enquiries via phone, email, web, and walk‑ins.
- Engage with patients to understand their needs, introduce treatment options, and build trust.
- Conduct face‑to‑face & virtual consultations, clearly explaining treatment plans, fees, and finance options.
- Proactively follow up on enquiries, treatment plans, and outstanding cases to maximise conversion.
- Support patients throughout their treatment journey, ensuring continuity and satisfaction.
- Work closely with clinicians to translate clinical recommendations into personalised patient pathways.
- Contribute to business development initiatives and practice growth strategies.
- Provide front‑of‑house & customer support when required.
How You Can Thrive at Zental: We are looking for more than sales ability alone. We value emotional intelligence, professionalism, and a genuine commitment to ethical patient care.
Essential:
- Experience in a high‑end sales or customer‑focused role.
- Proven track record of treatment conversion, sales performance and new business development.
- Experienced & comfortable working to KPIs and target‑driven metrics.
- Strong negotiation and closing skills with confidence, discussing treatment options and fees.
- Exceptional communication skills with a polished, professional manner.
- Highly organised with strong attention to detail.
- IT‑confident, with experience using practice management or CRM systems.
- Positive, motivated, and commercially driven mindset.
Desirable:
- Experience within the premium private health care sector and dental in particular.
What You Gain by Joining the Zental Community:
- The opportunity to lead within a premium, fully digital private dental environment.
- Progression pathways and ongoing development opportunities based on performance.
- Professional development support and access to Zental Learning Portal.
- DBS covered.
- Employee Referral Scheme with competitive referral rewards.
- Modern, high‑spec practices and systems.
- Dedicated Treatment Coordinators supporting ethical case acceptance and patient communication.
- Competitive salary based on experience and skillset.
The Culture at Zental: At Zental, our mission goes beyond dentistry; we help people live healthier, happier, and longer lives. We live by CALM, the values that define how we work and care for people:
- Community: We support one another and build uplifting, collaborative teams.
- Authenticity: We act with honesty, integrity, and compassion.
- Leadership: We take responsibility and maintain exceptionally high standards.
- Mindfulness: We stay calm, thoughtful, and solutions‑focused, even under pressure.
Are You Ready to Make a Change? If you are ready to lead a high‑performing practice and play a key role in a growing, premium dental group, we would love to hear from you. Apply in just 2 minutes, our recruitment team will respond within 2 working days.
Treatment / Sales Co-ordinator - Dental in London employer: Zental
ZentalDental is an exceptional employer that prioritises a supportive and inspiring work environment, where employees are encouraged to thrive in their roles as Treatment/Sales Co-ordinators. With a focus on professional development, competitive salaries, and a culture rooted in community, authenticity, leadership, and mindfulness, Zental offers a unique opportunity to contribute to outstanding patient care in a state-of-the-art private dental practice located in Barnet. Join a team that values emotional intelligence and ethical patient care, ensuring you feel proud of the meaningful work you do every day.
StudySmarter Expert Advice🤫
We think this is how you could land Treatment / Sales Co-ordinator - Dental in London
✨Tip Number 1
Get to know ZentalDental before your interview! Familiarise yourself with their values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Treatment Co-ordinator, you'll need to engage with patients effectively. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Prepare some questions for your interview. Ask about their patient care philosophy or how they support their staff's professional development. This shows you're proactive and invested in your potential role.
✨Tip Number 4
Apply through our website! It’s quick and easy, and it ensures your application goes directly to the right people. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Treatment / Sales Co-ordinator - Dental in London
Some tips for your application 🫡
Show Your Passion for Patient Care:When writing your application, let your enthusiasm for patient care shine through. We want to see how you connect with patients and guide them through their treatment journey, so share any relevant experiences that highlight your warmth and professionalism.
Highlight Your Sales Skills:Since this role is all about converting enquiries into accepted care, make sure to showcase your sales experience. Talk about your track record in high-end sales or customer-focused roles, and don’t forget to mention any KPIs you've smashed!
Be Authentic and Personable:At Zental, we value authenticity and emotional intelligence. Use your application to express who you are beyond your qualifications. A personal touch can make a big difference, so feel free to share your motivations and what drives you in the dental field.
Apply Through Our Website:We encourage you to apply directly through our website for a smooth application process. It’s quick and easy, and our recruitment team will get back to you within 2 working days. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Zental
✨Know Your Stuff
Before the interview, make sure you understand Zental's values and mission. Familiarise yourself with their approach to patient care and how they create a calm environment. This will help you align your answers with what they’re looking for.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully converted enquiries into accepted treatments in previous roles. Highlight your negotiation skills and any KPIs you've met or exceeded. This will demonstrate your capability in a sales-driven environment.
✨Practice Empathy
Since this role is all about guiding patients through their treatment journey, be ready to discuss how you build trust and rapport with clients. Share stories that showcase your emotional intelligence and commitment to ethical patient care.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, how success is measured, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
