At a Glance
- Tasks: Convert patient enquiries into booked treatments and support them throughout their journey.
- Company: Join Zental, a modern premium dental group focused on exceptional care.
- Benefits: Competitive salary, performance bonuses, and substantial employee discounts on treatments.
- Other info: Access to ongoing training, career progression, and a supportive team environment.
- Why this job: Be at the heart of patient care and make a real difference in their treatment decisions.
- Qualifications: 3+ years in high-end sales or customer-focused roles with strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Dental Sales / Treatment Co-ordinator Location: Barnet, London Type: Full‑Time, Permanent
About Zental
Zental is a modern, premium private dental group providing exceptional dentistry and facial aesthetics across multiple high‑end locations. We’re passionate about creating an environment where patients feel comfortable, cared for, and confident in their treatment decisions. Our multidisciplinary team includes specialists across implants, cosmetic dentistry, orthodontics, periodontics and more - allowing us to deliver truly comprehensive care. We are growing rapidly and are now seeking an experienced, driven Dental Sales / Treatment Co-ordinator with a strong sales and patient conversion background to support our ambitious growth plans.
Role Summary
As a Dental Sales / Treatment Co-ordinator at Zental, you will be at the heart of the patient journey - responsible for converting enquiries into booked treatments, nurturing relationships, and ensuring patients feel supported from first contact through to completion.
Key Responsibilities
- Act as the first point of contact for new patient enquiries (phone, email, web, walk‑in).
- Engage with patients to understand needs, introduce treatment options, and facilitate informed decisions.
- Conduct face‑to‑face consultations, clearly explaining treatment plans and finance options.
- Support patients throughout their treatment journey, ensuring continuity and satisfaction.
- Proactively follow up on leads and outstanding cases to maximise conversion.
- Work closely with clinicians to translate clinical plans into personalised patient pathways.
- Contribute to business development initiatives and growth strategies.
- Provide support at reception/front of house when required.
What We’re Looking For
Essential:
- Minimum of 3 years’ experience in a high‑end sales or customer‑focused role.
- Proven track record of sales performance, new business development, and conversion success.
- Strong negotiation and closing skills - able to confidently discuss treatment choices and financial options.
- Exceptional communication skills and a professional, polished manner.
- Highly organised with impeccable attention to detail.
- IT competence and confidence using practice management and CRM systems (Dentally advantageous).
- Positive, motivated, and commercially driven mindset.
Key Job Benefits
- Highly competitive salary with clear pathways to growth.
- Performance bonuses tied to measurable KPIs and conversion targets.
- Work alongside a world‑class, multidisciplinary clinical team.
- Annual professional training and development.
- Ongoing support with personalised career progression opportunities.
- Substantial employee discounts on dental treatments.
- Comprehensive staff benefits including financial wellbeing tools and shopping discounts.
Benefits of Working with Zental
- Exceptional team support with access to specialists across disciplines.
- Strong in‑house training and development with growth opportunities.
- Where applicable, Zental covers GDC, indemnity and DBS costs.
- All core CPD and extended training costs funded by Zental.
- Employee Referral Scheme (earn up to £2,950 per referral).
- Modern surgeries with advanced dental software and support systems.
- Access to exclusive Zental benefits and rewards.
Salary Highly competitive and dependent on experience, with performance incentives linked to conversion success and business growth.
If you would like to find out about all our career opportunities, please visit our careers section on our website.
Treatment Co-Ordinator in London employer: Zental
Zental is an exceptional employer that prioritises a supportive and inspiring work environment for its Lead Associate Dentists in Barnet, London. With a focus on clinical freedom, uncapped earning potential, and a commitment to professional growth, Zental fosters a culture of community, authenticity, leadership, and mindfulness, ensuring that every team member feels valued and empowered to deliver outstanding patient care in a tranquil, state-of-the-art setting.
StudySmarter Expert Advice🤫
We think this is how you could land Treatment Co-Ordinator in London
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace Treatment Co-Ordinator in London
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for Zental.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join Zental. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at Zental! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at Zental
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that Zental might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at Zental. This demonstrates not just your skills but also your dedication to advancing in the field.
