At a Glance
- Tasks: Lead a high-performing dental practice, focusing on patient care and team well-being.
- Company: Join Zental, a premium private dental group with an Outstanding CQC rating.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career progression and access to ongoing development resources.
- Why this job: Make a real impact in a calm, contemporary dental setting with experienced clinicians.
- Qualifications: Strong leadership skills and understanding of KPIs and financials.
The predicted salary is between 40000 - 50000 € per year.
Join the Future of Private Dentistry at Zental. Zental is a boutique, fully private dental group with an Outstanding CQC rating and an exceptional 87% score in the latest Great Place to Work survey. Our practices are designed as calm, contemporary sanctuaries, beautiful, spa‑like environments that allow you to focus on what matters most: delivering exceptional patient care. Our teams are hand‑selected for their warmth, skill, and genuine compassion. At Zental, you will feel supported, inspired, and proud of the work you do. This is a rare opportunity to join a state‑of‑the‑art private dental environment and work alongside some of the UK’s most experienced clinicians. Guided by CALM: Community, Authenticity, Leadership, Mindfulness, Zental offers a premium culture where kindness, excellence, and integrity shape every patient experience.
What Your Day Will Look Like
- Thrive in a role built to support a calm, high-performing practice, balancing patient experience, team well-being and commercial outcomes.
- Lead day-to-day practice performance across people, patients & performance.
- Lead and develop the multidisciplinary team, setting clear expectations and ownership.
- Track and manage core KPIs, including utilisation, conversion, revenue and patient experience.
- Partner with Treatment Coordinators and clinicians to optimise the patient journey.
- Oversee diary management to balance productivity with a calm, high-quality experience.
- Maintain regulatory compliance and ongoing CQC readiness.
- Manage costs, stock and budgets in line with business targets.
- Own operational processes, spotting risks early and driving improvements.
- Resolve patient feedback and complaints with care, professionalism and pace.
- Support local growth through marketing activity and community engagement.
How You Can Thrive at Zental
We are looking for more than operational capability. We value leadership maturity, emotional intelligence, and integrity.
Essential
- Strong understanding of KPIs, performance management, and commercial targets.
- Strong understanding of practice level financials, including revenue drivers, cost control, and budget oversight.
- Confident, credible leadership style with the ability to motivate, challenge and develop others.
- Experience handling people matters including performance improvement, absence management, and team development.
- Organised, structured, and solutions focused, with consistent follow through.
- Patient-centred mindset with confidence managing concerns and complaints effectively.
Desirable
- Management qualification or relevant leadership development.
- Previous experience in a private dental or private healthcare setting.
- Experience improving treatment conversion and patient journey performance through process and coaching.
What You Gain by Joining the Zental Community
- The opportunity to lead within a premium, fully digital private dental environment.
- Progression pathways and ongoing development opportunities based on performance.
- Professional development support and access to Zental Learning Portal.
- DBS covered.
- Employee Referral Scheme with competitive referral rewards.
- Modern, high spec practices and systems.
- Dedicated Treatment Coordinators supporting ethical case acceptance and patient communication.
- Competitive salary based on experience and skillset.
The Culture at Zental
At Zental, our mission goes beyond dentistry, we help people live healthier, happier, and longer lives. We live by CALM, the values that define how we work and care for people:
- Community: We support one another and build uplifting, collaborative teams.
- Authenticity: We act with honesty, integrity, and compassion.
- Leadership: We take responsibility and maintain exceptionally high standards.
- Mindfulness: We stay calm, thoughtful, and solutions focused, even under pressure.
Are You Ready to Make a Change?
If you are ready to lead a high performing practice and play a key role in a growing, premium dental group, we would love to hear from you. Apply in just 2 minutes, our recruitment team will respond within 2 working days.
Multi-Site Dental Practice Manager in London employer: Zental
Zental is an exceptional employer, offering a unique opportunity to lead within a premium, fully private dental environment that prioritises patient care and team well-being. With a strong focus on professional development, competitive salaries, and a supportive culture defined by CALM values, employees thrive in a collaborative atmosphere that encourages growth and excellence. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career in a beautifully designed practice.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Site Dental Practice Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the dental industry. Attend events, join online forums, or even hit up local meet-ups. The more people you know, the better your chances of landing that Multi-Site Dental Practice Manager role.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, highlight your experience in managing teams and improving performance. They want to see how you can lead a calm, high-performing practice, so make sure to share specific examples.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to practices like Zental and express your interest. A friendly email or a quick call can go a long way in making a memorable impression.
✨Tip Number 4
Utilise our website for applications! We’ve made it super easy for you to apply for roles at Zental. Take advantage of this and submit your application through our site to ensure it gets noticed quickly by our recruitment team.
We think you need these skills to ace Multi-Site Dental Practice Manager in London
Some tips for your application 🫡
Show Your Passion for Patient Care:When writing your application, let your passion for delivering exceptional patient care shine through. We want to see how you can contribute to our calm and supportive environment, so share any relevant experiences that highlight your commitment to patient well-being.
Highlight Your Leadership Skills:As a Multi-Site Dental Practice Manager, strong leadership is key. Make sure to showcase your experience in leading teams and managing performance. We love seeing examples of how you've motivated others and driven improvements in previous roles.
Be Authentic and Honest:At Zental, we value authenticity. Don’t be afraid to be yourself in your application. Share your genuine thoughts on what makes a great dental practice and how you embody our CALM values. This will help us get to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website for a smooth application process. It only takes 2 minutes, and our recruitment team will get back to you within 2 working days. Let’s make this happen together!
How to prepare for a job interview at Zental
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to the role. Be ready to discuss how you've managed KPIs in previous positions and how you can apply that knowledge at Zental.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership maturity and emotional intelligence. Think about times when you've motivated a team or handled performance issues effectively, as this will resonate well with their values.
✨Emphasise Patient-Centred Care
Zental places a strong emphasis on patient experience. Be prepared to share specific instances where you've improved patient journeys or resolved complaints with care and professionalism.
✨Align with Zental's Values
Understand and embody the CALM values: Community, Authenticity, Leadership, and Mindfulness. During the interview, weave these principles into your responses to demonstrate that you're a great cultural fit for the team.
