Dental Treatment Co-ordinator

Location: Cricklewood | Full-time

At Zental, we aim to create a premium and holistic dental experience for all our patients. Our high-end boutique practice in Cricklewood offers a perfect blend of quality dental care and patient-centred service. We focus on every small detail and aim to deliver a quality customer service experience, ensuring that each patient is treated with the utmost care and attention in an elegant and serene environment. We seek a dynamic and results-driven Premium Sales Treatment Coordinator to join our team in our Central London branch. If you are passionate about exceptional service, high-value sales, and exceeding performance targets, this role is for you!

Key Responsibilities:

Sales Excellence:

• Build and nurture relationships with high-value patients, understanding their needs and presenting tailored solutions.
• Drive sales of premium dental services and packages by providing in-depth knowledge and exceptional customer service.
• Achieve and exceed monthly and quarterly sales targets.

Performance Optimisation:

• Analyse sales performance data to identify trends and areas for improvement.
• Develop strategies to maximize revenue and client satisfaction.
• Collaborate with the marketing team to implement initiatives that drive sales and brand awareness.

Patient Engagement:

• Deliver a seamless and luxurious client experience from initial consultation to post-treatment follow-up.
• Act as a brand ambassador, upholding Zental’s commitment to luxury and excellence in every interaction.

Operational Excellence:

• Ensure all sales processes are efficient, accurate, and compliant with company standards.
• Maintain a detailed understanding of Zental’s service offerings and the competitive landscape.

What We’re Looking For:

• Proven experience in high-value or premium sales, preferably in healthcare or retail.
• Strong performance orientation with a track record of meeting and exceeding targets.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with discerning patients.
• A proactive, self-motivated approach with a focus on delivering results.
• Paying high attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Passion for outstanding service and an interest in the dental or healthcare industry is a plus.

What We Offer:

• Excellent team support working with numerous specialists and a highly skilled team.
• In-house training support and opportunities for future growth.
• Where applicable, Professional Indemnity and DBS costs covered by Zental.
• Excellent career opportunities to move into other roles or other parts of our rapidly growing organisation.
• Employee Referral Scheme – earn up to £2950 per referral.
• Access to Zental Tailored Benefits.

How to Apply:

If you’re ready to elevate your sales career and be part of a company that redefines premium dental care, we’d love to hear from you!

Salary: Competitive and dependent on experience, with performance-based incentives.

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