Successful consultants will deliver Adobe Success Accelerators across Adobe CX Enterprise solutions, helping enterprise customers improve technical readiness, solution adoption, optimisation, and strategic use of Adobe technologies. Consultants will work within client's Field Engineering organization and engage directly with customers using Adobe methodologies, delivery frameworks, and quality standards.
Responsibilities
The consultant will work within client's Field Engineering organisation, delivering structured advisory engagements, known as Success Accelerators, to Adobe Ultimate Success customers.
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Conduct customer discovery and assessment workshops
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Analyse customer environments, technical challenges, and business objectives
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Deliver accelerator engagements using Adobe-approved methodologies and playbooks
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Produce assessment reports, recommendations, roadmaps, and other customer deliverables
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Present findings and recommendations to technical and business stakeholders
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Collaborate with Adobe CSMs, TAMs, and Field Engineering teams
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Manage multiple concurrent customer engagements while maintaining high delivery quality standards
Typical accelerator engagements may cover Technical Readiness, such as Troubleshooting’s, Solution Optimisation, Implementation and Go-Live Readiness, Upgrade or Migration Readiness, Adoption and enablement.
Required expertise: Adobe Experience Platform (AEP), plus experience across at least two of RTCDP, Adobe Journey Optimizer (AJO), or Customer Journey Analytics (CJA).
Candidates should demonstrate practical customer-facing consulting or advisory experience involving data ingestion, identity management, audience segmentation, activation, and enterprise data architecture.
Qualifications
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Experience delivering technical consulting, advisory, or professional services engagements for enterprise customers
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Strong functional and technical expertise within the relevant Adobe solution track
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Proven ability to conduct structured assessments and discovery engagements
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Experience developing written recommendations, assessment reports, or roadmap deliverables
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Strong communication and presentation skills for technical and business audiences
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Ability to work independently and manage multiple concurrent customer engagements
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Willingness to work within Adobe delivery methodologies, systems, and engagement processes
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Adobe certifications relevant to the proposed solution area
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Experience delivering services within subscription-based or customer success models
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Familiarity with short-form advisory or accelerator-style consulting engagements
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Understanding of enterprise data privacy and regulatory considerations, including GDPR
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Experience supporting customers across EMEA markets
Technical Consultant - Adobe Experience Platform & Data Solutions employer: Zensar Technologies
Zensar Technologies is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals seeking to make a significant impact in global transformation initiatives. With a strong commitment to employee growth, Zensar offers extensive training and development opportunities, ensuring that team members can advance their careers while working on cutting-edge Salesforce CRM modernization projects. Located in the vibrant UK tech landscape, employees benefit from a dynamic work environment that encourages creativity and teamwork.
