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- Tasks: Lead IT operations and drive service excellence in a dynamic tech environment.
- Company: Leading IT services firm with a focus on innovation and growth.
- Benefits: Full-time role with significant growth opportunities and a commitment to continuous improvement.
- Why this job: Join a team that values leadership and expertise in cloud operations.
- Qualifications: 10+ years of experience in ITSM, with 5+ years in a leadership role.
- Other info: Dynamic environment offering a chance to make a real impact.
The predicted salary is between 48000 - 72000 £ per year.
A leading IT services firm is looking for a Program Manager to lead IT operations, focusing on IT Service Management (ITSM) and ITIL frameworks. The ideal candidate will have over 10 years of experience, including at least 5 in a leadership role. This position requires expertise in cloud operations, strong leadership skills, and a commitment to continuous improvement. This role is full-time and offers significant opportunities for growth while driving service excellence in a dynamic technology environment.
IT Operations Lead - Cloud, ITIL & Service Delivery in Edinburgh employer: Zensar Technologies
Contact Detail:
Zensar Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Lead - Cloud, ITIL & Service Delivery in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who are already in leadership roles. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your achievements in IT operations and service delivery. This will help you stand out during interviews and showcase your expertise in ITIL and cloud operations.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on demonstrating your leadership skills and commitment to continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace IT Operations Lead - Cloud, ITIL & Service Delivery in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT operations and leadership. We want to see how your background aligns with the ITIL frameworks and cloud operations mentioned in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT Service Management and how your skills can drive service excellence at StudySmarter. Keep it engaging and relevant!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your leadership and commitment to continuous improvement. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our dynamic tech environment!
How to prepare for a job interview at Zensar Technologies
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL frameworks and principles. Be ready to discuss how you've applied these in your previous roles, especially in service delivery and operations. This will show that you not only understand the theory but can also implement it effectively.
✨Showcase Your Leadership Experience
With over 10 years in the field, you’ll want to highlight specific examples of your leadership. Prepare stories that demonstrate how you've led teams, managed projects, and driven continuous improvement. This will help the interviewers see you as a strong candidate for their leadership needs.
✨Demonstrate Cloud Operations Expertise
Since this role focuses on cloud operations, be prepared to discuss your experience with cloud technologies. Talk about specific projects where you’ve implemented cloud solutions and how they improved service delivery. This will set you apart as someone who can hit the ground running.
✨Emphasise Your Commitment to Service Excellence
The company is looking for someone who prioritises service excellence. Share examples of how you've improved service quality in past roles. Discuss any metrics or feedback that illustrate your success in enhancing customer satisfaction and operational efficiency.
