At a Glance
- Tasks: Lead transformative projects across CRM and digital platforms, driving innovation and efficiency.
- Company: Join a global leader in enterprise transformation with a focus on collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with excellent career advancement opportunities.
- Why this job: Make a real impact by optimising business processes and leading cutting-edge technology initiatives.
- Qualifications: Experience in enterprise transformation, CRM systems, and strong analytical skills required.
The predicted salary is between 70000 - 90000 £ per year.
15+ years in enterprise transformation cum business architecture roles.
Proven delivery of multi-country global transformation programmes.
Strong Salesforce expertise across multi-cloud implementations.
Hands-on experience with ServiceNow enterprise workflows.
Experience in CPQ and commercial lifecycle optimization platforms.
Experience in CRM migration and platform modernisation.
Diagrams:
- Class Diagram
- Data Flow Diagram (DFD)
- Entity Relationship Diagrams (ERD)
- Swim Lane Diagram
- Fishbone Diagrams
Methodologies:
- Waterfall
- Agile
- Iterative Prototype
Responsibilities:
- Lead end-to-end enterprise transformation programmes across CRM and digital platforms.
- Drive business capability modelling, operating model design, and process re-engineering.
- Lead global requirement engineering, solution design, and stakeholder alignment.
- Own CRM ecosystem delivery across Salesforce (Sales, Service, Marketing Cloud), ServiceNow, and CPQ platforms.
- Drive legacy system migration to cloud-native platforms.
- Ensure seamless integration across APIs, middleware, and microservices architecture.
- Act as Product Owner, managing backlog prioritisation aligned to business value.
- Lead Agile ceremonies, release planning, and delivery governance.
- Drive executive stakeholder engagement across global and cross-functional teams.
- Lead business change management, UAT, adoption strategy, and rollout execution.
- Drive performance optimisation, business outcomes, and operational efficiency.
- Establish governance frameworks, risk management, and delivery excellence.
Qualifications:
- Bachelor of Engineering in Instrumentation Technology (2001-2005).
- PSPO 1 Professional.
Technical Skills:
- Strong understanding of API-led architecture and microservices ecosystems.
- Expertise in business process modelling (UML, BPMN, DFD, ERD).
- Hands-on experience with JIRA / Azure DevOps.
- Experience with data analysis using SQL.
- Exposure to UI/UX tools such as Figma and process visualization tools.
Methodologies:
- Agile (Scrum, Product Ownership).
- Waterfall and hybrid delivery models.
Certifications (Preferred):
- Scrum Product Owner (PSPO or equivalent).
- Business Analysis / Testing certifications (ISTQB, CBDA).
- Salesforce or ServiceNow certifications.
AS-ISG-DC-HLS Business Analyst & Advisory employer: Zensar Technologies
Join a forward-thinking organisation that champions innovation and transformation in the heart of the industry. With a strong commitment to employee development, we offer extensive growth opportunities and a collaborative work culture that values your contributions. Located in a vibrant area, our team enjoys a dynamic environment that fosters creativity and excellence, making it an ideal place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land AS-ISG-DC-HLS Business Analyst & Advisory
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Zensar Technologies!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace AS-ISG-DC-HLS Business Analyst & Advisory
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Zensar Technologies, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Zensar Technologies
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Zensar Technologies’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
